Amazing
by Rubi54 on 1/6/17Cadillac Palace - ChicagoRating: 5 out of 5Everything about it was fascinating. Absolutely splendid.

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THE BRILLIANT ORIGINAL RETURNS "MORE SPECTACULAR THAN EVER" - Sunday Express
The Phantom is back to thrill audiences once again! Cameron Mackintosh presents a revitalized new production of Andrew Lloyd Webber's legendary musical, THE PHANTOM OF THE OPERA, which was rapturously received by London critics when it reopened in 2021. Featuring Maria Björnson's brilliant original design and based on the celebrated direction of Harold Prince, with musical staging and choreography by Gillian Lynne, PHANTOM will launch a new multi-year North American tour in November 2025, premiering at the Cadillac Palace Theatre in Chicago December 11, 2025 - February 1, 2026.
THE PHANTOM OF THE OPERA is widely considered one of the most beautiful and spectacular productions in history, playing to over 160 million people in 47 territories and 195 cities in 21 languages. Andrew Lloyd Webber's romantic, haunting, and soaring score includes "The Music of the Night," "All I Ask of You," "Wishing You Were Somehow Here Again," "Masquerade," and the iconic title song. It tells the tale of a disfigured musical genius known only as 'The Phantom' who haunts the depths of the Paris Opera House. Mesmerized by the talents and beauty of a young soprano, Christine, The Phantom lures her as his protégé and falls fiercely in love with her. Unaware of Christine's love for Raoul, The Phantom's obsession sets the scene for a dramatic turn of events where jealousy, madness, and passions collide.
Produced by CAMERON MACKINTOSH with THE REALLY USEFUL GROUP
Everything about it was fascinating. Absolutely splendid.
This was our third time in seeing Phantom and we were extremely disappointed. The sound was terrible - the individual singing sounded like the mikes were going in and out (from audible to not being able to hear Christine or The Phantom), staging during the middle of the last scene Act 1 failed halfway through the scene, and the curtain had to be brought down for 10 minutes, the Masquerade scene was the worst. The Phantom makes his appearance like Michael Jackson - what was with that staging? The play resembled the story line of the movie more than the original play. It was not worth what we paid for 7 tickets. It was also very warm in the theater.
You may enjoy this show in New York City, but not in Chicago. Not worth the money.
What an amazing performance. So very glad I did not miss this while visiting over the holidays. The cast and orchestra nailed it!!!
Great performance. Wouldn't mind seeing again. Excellent voices.
I had previously seen this show in New York City, and while the Chicago performance was great, there were definitely some differences from the NYC version. Understandably the set is quite different for a traveling show. This is not to say that the show isn't worth seeing, because it definitely is. I would also recommend sitting closer (we were in row T), because noticing the little details up close is worth the extra money. Overall this was an incredible show that I would recommend to anyone.
I've seen it on Broadway this year so wasn't quite sure what to expect for a smaller venue, but I was NOT disappointed. The Phantoms voice was amazing!
This performance was amazing, flawless, enchanting. I could see it over and over again. What a beautiful way to end the year.
The Phantom was exquisite once again. The understudies in 2 of the lead parts were perfect. Visual effects were the best we've seen. The Cadillac Palace has a smaller stage than the stages I've seen the Phantom on before. Thus, the masquerade party was all down on the flat stage, whereas on a bigger stage, a wide staircase made the party scene more interesting and 3-dimensional. Costumes for most all of it were absolutely beautiful! Only difference there was that the masquerade costumes were not as elaborate like Cirque de Soleil costumes as we've seen in the past. At the end, one or two songs were sung faster than the recordings, didn't like that. One other difference from previous performances was that the chandelier didn't look antique - it was the newer, 50's-60's looking kind, without the crystal pieces singularly hanging, as we saw many, many years ago. It has stuck in my brain that the chandelier should like a beautiful, spooky antique. When unveiled, it looked more new-fab. The boat scenes were so beautiful with the fog coming from under the boat. The scenes on the staircase way up high in the opera house were much more visible than previous performances. The scene created in the graveyard was awesome. Loved the way that Christine disappeared into the mirror with the phantom in the first act. There are not many stalls in the bathrooms in this theater, but employees helped to make it flow quickly. We were herded out too quickly after the show, though there was a later performance. We just wished we could watch it all again and slow it down to catch more of the dialogue, even though I know most of it by heart. The Cadillac Palace was so elegant and fitting for the Phantom. We will remember this performance for years to come, and wish that we could see it again and again!
Phantom of the Opera in Chicago was an amazing production! I can not say enough about how cool the staging and set design were as well as the special effects. The actors and singing were unforgettable as well. Definitely a night to remember!
I really enjoyed the 'Phantom'. It was very professional.
The Cadillac Palace is a time machine in the best possible way. Breathtakingly beautiful interior and well laid out. The show itself was all I hoped it would be. The cast was fantastic and the Phantom stole the show with his voice. The special effects and pageantry exceeded my expectations. We sat in the balcony and no complaints on sound or line of sight.
Very good. I would advise that one read about the story line before going to help understand the story.
We have seen "Phantom" a dozen times (really!). This was one of the best productions. The stand-in for Christine was top-notch! Balcony seats a little tight but sound was great.
Amazing set design. Ticketmaster seating chart misrepresents actual venue floor plan. We were waaayyyyyy in the back against a wall under mezz. Sound was poor and opera singing words indistinguishable. Most of the actors were back ups for NYE show.
We saw Phantom OnNew Year's Eve and it was the most wonderful play with sets and singing and acting in costumes that I have ever seen! My granddaughter from Texas and her friend : Both 16 years old we're thrilled with the drama of the special-effects . I've seen Phantom several times before but this is the best performance ever ....like to see it again
Great!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I have seen the original Phantom many times in NY, Chicago, Toronto etc and loved it each and every time. So I was curious about the revamp - - well curiosity is quenched and I was not happy. The music was wonderful and pretty much the same but the things you look forward to like the candelabras during the boat scene or the monkey costume during masquerade were not there - when she rips off his mask the first time....nope he takes it off.....I guess I am just a purist to the original show so I was pretty disappointed in this one. I have to go to NY and see the original again to feel better. As for the theatre I can't stand the movie theatre eating.....it is noisy and when you leave people don't all pick up after themselves - similar to a movie - they need to eliminate that part of the theatre experience.
We were all disappointed by this performance. We didn't feel much chemistry between the actors and the Phantom was frequently unintelligible. We were not sure if it was the sound system or the actors.
We had the wonderful fortune of seeing a matinee performance of the Phantom of the Opera at the Cadillac Palace Theater. Wonderful venue with helpful staff, terrific view from our balcony seats and the cast of Phantom knocked it out of the park! Absolutely fabulous experience for our family!