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The Phantom of the Opera (Chicago)

Theatre

The Phantom of the Opera (Chicago) Tickets

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Rating: 4.5 out of 5 based on 1016 reviews

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About

Following an acclaimed sell-out tour of the United Kingdom, Cameron Mackintosh's spectacular new production of Andrew Lloyd Webber's phenomenal musical success, THE PHANTOM OF THE OPERA, will make its premiere in Chicago as part of a brand new US National Tour.

Hailed as "Stunning, intense and spectacular" by the Sunday Express, this production features a brilliant new design by Paul Brown, costumes by the much missed Maria Björnson, a new staging by Laurence Connor — director of the recent acclaimed 25th anniversary celebration at the Royal Albert Hall — and new choreography by Scott Ambler. The production is overseen by Matthew Bourne and Cameron Mackintosh.

Reviews

Rating: 4.5 out of 5 based on 1016 reviews
  • Rating: 4 out of 5

    Wish it were a five

    by Phantomfan on 12/27/19Cadillac Palace - Chicago

    One of the greatest shows ever and it should be an easy five, but there were issues for me. Top pluses were the set, music and orchestra. The issues I had were that I felt it needed better lighting. The stage lighting is so dim at times you don’t see details of the set as much and you lose expression on faces, it’s hard to see and I was only 6 rows back. In one scene a spotlight came down on the graves while a moon was on the backdrop. The two were so far apart it broke the set. Spot from above, moon in the back? I also felt the mascarade number was rough due to some of the chorus actors not being as good as I think they should be for a broadway musical. Dancing was simple and definitely looked like a community theater show to me. I still loved it. But when you pay that sort of money, you expect something magical and different from the $40 local theater experience. For such a beloved show it needed improvement on those two awkward moments. On a last note the Cadillac theater is dated and rough. They need more bathrooms. It is not a building prepared for the volume of people it serves. Sadly. Even the men’s line for the restroom started upstairs and winded downstairs. Almost missed the second act opener because I was in line to use a bathroom still.

  • Rating: 5 out of 5

    The Phantom's performance is life changing

    by Big Fan on 12/26/19Cadillac Palace - Chicago

    Although the entire cast was excellent, believe me when I say that the Phantom's performance will be in your memory for the rest of your life. He is special and you will have to experience him to know what I am talking about.

  • Rating: 4 out of 5

    Great show, the music was a little bit louder

    by Mariana M on 12/25/19Cadillac Palace - Chicago

    The level of the music should be reduced. The performance and decors was awesome.

  • Rating: 5 out of 5

    Perfect!

    by Cari C on 12/25/19Cadillac Palace - Chicago

    A wonderful tour. A fantastic cast. You won’t be disappointed.

  • Rating: 5 out of 5

    Jaw-dropping spectacle.

    by i. b. on 12/25/19Cadillac Palace - Chicago

    Never seen anything like that. Love the racial diversity. Amazing voices and talent beaming off the stage

  • Rating: 5 out of 5

    Fabulous!

    by E. on 12/25/19Cadillac Palace - Chicago

    Enjoyed the performance. Singing was outstanding and truly the best show we’ve seen of Phantom.

  • Rating: 2 out of 5

    Great show, no seats

    by Couple from Indiana on 12/25/19Cadillac Palace - Chicago

    We walked into this opulent, grand theater and were surprised when the staff showed us our seating area. There were no seats! It seems that the original historic seats were removed for handicap seating, but we were sold these "seats" without a disclosure of the situation, no discount for our troubles and no idea. Several other people were sold the spaces around us also. We were given chairs from the hallway to accommodate us, but they were wider than the original theater seats. If the theater had sold all the numbers between 18 and 30, there would not have been enough room for everyone. We were very disappointed in the way this situation was handled, and would not have chosen said seats if they were disclosed as what they were. The show itself was very entertaining, it was engrossing and distracted us from our seat situation. We were very impressed with the engineering and theatrical nature of the set design. All the acting was great.

  • Rating: 5 out of 5

    4th time seeing it, always amazing!

    by Victoria on 12/25/19Cadillac Palace - Chicago

    This show is always amazing! The set is so intricate & keeps you invested, the performers are absolutely incredible, and the atmosphere makes it feel like such a luxury experience. This was my 4th time seeing this show & I am always blown away!

  • Rating: 5 out of 5

    Exceptional!!!

    by Noelle on 12/25/19Cadillac Palace - Chicago

    Costumes were great, singing was amazing, the whole performance was beyond my expectations!

  • Rating: 5 out of 5

    Amazing

    by k. c. on 12/25/19Cadillac Palace - Chicago

    The show was absolutely amazing. I loved every minute of it, hated to see it end. It may be the best production of Phantom I have seen and I have seen many. It is my favorite.

  • Rating: 5 out of 5

    wonderful experience, outstanding sets, great voices.

    by Willie on 12/25/19Cadillac Palace - Chicago

    We've seen Phantom before and this was by far the best production we've seen.

  • Rating: 5 out of 5

    Amazing and memorable

    by Christmas w/the fam on 12/25/19Cadillac Palace - Chicago

    What an amazing show!! The cast were incredible the music and production to everything else I’m missing to mention just amazing I really enjoyed watching this show!!

  • Rating: 5 out of 5

    Superb!

    by MadE on 12/24/19Cadillac Palace - Chicago

    The show was simply wonderful. I haven't seen this performed for some time and it is always as good as I remember.

  • Rating: 5 out of 5

    Wonderful Show!

    by Lori C on 12/24/19Cadillac Palace - Chicago

    This show was just wonderful! The set alone was beyond amazing and the singing was beautiful. I would see this again. This was entertaining from beginning to end.

  • Rating: 5 out of 5

    Stunning!

    by C. on 12/24/19Cadillac Palace - Chicago

    Sets and staging amazing! Singing top-notch! Wonderful and stunning performances! Beyond all expectations!

  • Rating: 5 out of 5

    Phantom of the Opera

    by Puddintane on 12/24/19Cadillac Palace - Chicago

    LOVED, LOVED, LOVED the show!!!! The beautiful operatic voices OMG! Loved the story line, so romantic that I wanted to be the Phantom's girlfriend. The venue was great, the weather was great and dinner at the Rooftop at the WIT was great. An all around perfect day

  • Rating: 5 out of 5

    Fabulous musical

    by Ken on 12/24/19Cadillac Palace - Chicago

    Wonderful sets and fantastic voices by all the lead actors. Loved it.

  • Rating: 4 out of 5

    Singing perfection

    by Veteran phantom fan on 12/24/19Cadillac Palace - Chicago

    I have seen Phantom at least 30 times. I know and love this show. Christine, the Phantom and the chorus are spectacular! I understand that they had to scale down the set to make it practical to travel. I still miss the Phantom dropping down in the angel and the chandelier done the original way. My biggest disappointment, however, are the blocking changes. I feel they greatly diminish the way the story is told. Hal Prince staged a seduction in Music of the Night. It’s gone. The touching moment at the end where Christine hands the Phantom his ring and the look at each other one last time actually makes Love Never Dies make sense. To whom ever changed the staging...change it back! Those interactions were masterfully crafted and should remain. Nothing about the new blocking is an improvement. Lloyd Webber’s music tells a magical story. It is hands down the most touching love story I know. Thank you for bringing it back to Chicago, but please give me back the old blocking.

  • Rating: 5 out of 5

    Great Seeing a Second Time

    by Andy Stevens on 12/23/19Cadillac Palace - Chicago

    This is the first time sitting close to the front row in the Cadillac Theater and my second time seeing the phantom of the opera. I decided to take my fiance, first time she was seeing it and she loved it. It was a great night, no complaints. Keep up the amazing quality.

  • Rating: 4 out of 5

    Show was great seats were not

    by Mec on 12/23/19Cadillac Palace - Chicago

    The show was absolutely amazing but our seats were the worst in the house. Sitting in the very back row of the theater we still had a great view of the stage but the space between us and the row front was half of all of the other rows. I am only 5’5 and not a large person but my legs would not fit without smashing into the seat in front of me. If you are average size or larger purchase close seats or you will be miserable.