Your browser is not supported. For the best experience, use any of these supported browsers: Chrome, Firefox, Safari, Edge.
Skip to main content
PayPal Preferred Payments Partner
The Phantom of the Opera (Chicago)

Theatre

The Phantom of the Opera (Chicago) Tickets

go to reviews
Rating: 4.5 out of 5 based on 1016 reviews

Events0 Results

No more results on this page

About

Following an acclaimed sell-out tour of the United Kingdom, Cameron Mackintosh's spectacular new production of Andrew Lloyd Webber's phenomenal musical success, THE PHANTOM OF THE OPERA, will make its premiere in Chicago as part of a brand new US National Tour.

Hailed as "Stunning, intense and spectacular" by the Sunday Express, this production features a brilliant new design by Paul Brown, costumes by the much missed Maria Björnson, a new staging by Laurence Connor — director of the recent acclaimed 25th anniversary celebration at the Royal Albert Hall — and new choreography by Scott Ambler. The production is overseen by Matthew Bourne and Cameron Mackintosh.

Reviews

Rating: 4.5 out of 5 based on 1016 reviews
  • Rating: 4 out of 5

    Great production of Phantom of the Opera

    by KatMom2 on 1/6/20Cadillac Palace - Chicago

    We brought our 9 and 10 year old children to the performance. Everyone loved the performers, set and music. The only reason I didn’t give 5 stars is I thought the sound system was very loud at times and overshadowed some of the singers.

  • Rating: 5 out of 5

    The BEST!

    by Patrick on 1/6/20Cadillac Palace - Chicago

    Great scenery pieces and outstanding individual performances... 3rd time seeing this over the years... this was the BEST!

  • Rating: 5 out of 5

    Awesome

    by Danny B on 1/6/20Cadillac Palace - Chicago

    This is my 2nd time seeing Phantom and we flew for 6 hours to see this one. Derrick Davis was amazing as The Phantom. We were in the 3rd row and coukd see the raw emotion on his face. The look in his eyes in some scenes was chilling. He doesnt just play the Phantom, for those couple of hours he IS the Phantom. Its a shame the tour is coming to a close in a few weeks. Hopefully Derrick will get a chance to live the role again on Broadway someday. If he does, we will be there.

  • Rating: 5 out of 5

    Awesome experience

    by Adamfb99 on 1/6/20Cadillac Palace - Chicago

    Great singing, great acting, great theater. The place was beautiful. Loved how they switched scenses during the program!

  • Rating: 3 out of 5

    Great new production of the play! Terrible seat location

    by Ali on 1/6/20Cadillac Palace - Chicago

    Performance was 5 starts, Theatre/Ticketmaster experience was 1 star. I was very excited to see the new production of the play. My mother and I try to go every time the Phantom of the Opera comes to Chicago. We have been to the theatre several times, and have sat in different locations. This time, I chose seats that appeared to be in the center of the theatre, but with aisle seats. I was sadly mislead. When we got to our seats, I learned that I was not next to an aisle, but instead, was seated right next to the audio box. Not only did this block my view, but I also heard the audio/visual crew talking throughout much of the performance. The show was great, but I would love to have known the experience I would have had at the theatre/seating chart as I would have saved a lot of money with better seats. Very poor experience.

  • Rating: 3 out of 5

    Good staging

    by farwalker on 1/5/20Cadillac Palace - Chicago

    The staging was very good. The chandelier was well done. The plot was disappointing to this modern play watcher. Plot development was OK but almost no character development or character growth. I had read a lot before I went so knew about background. If I didn't I would have been more lost. Overall, it was enjoyable, but not a play I will see again soon.

  • Rating: 5 out of 5

    Amazing performance

    by Sean on 1/5/20Cadillac Palace - Chicago

    Amazing performance!! Great casting. My wife and I saw for the 2nd time, but our kids for the first. They loved it, and my wife and I enjoyed just as much as we did the first time. Highly recommend!!

  • Rating: 5 out of 5

    Awesome!!!

    by A Turner on 1/5/20Cadillac Palace - Chicago

    The event was a full house however getting in ran very smoothly and there were absolutely no lines. I love coming to the Cadillac Palace and everything about it.

  • Rating: 4 out of 5

    A good evening

    by Annie on 1/5/20Cadillac Palace - Chicago

    The set, effects and singers did a great job in this performance. I was disappointed in the lack of live musicians - so many parts covered by keyboards. Certainly needed a live percussionist at least as these sounds were very fake. The seats seemed great until someone sat in front of us and I had to keep moving to be able to see the stage, never seeing the whole thing at one time.

  • Rating: 2 out of 5

    Fairly amateurish

    by Broadway family on 1/5/20Cadillac Palace - Chicago

    I was surprised at the overall amateurish feeling of this production. Everyone was out of sync and the pit was too loud. Sound quality in general was poor for a Broadway in Chicago production. Raoul and Christine were an par. We saw the primary Christine. That’s the best you can do? Raoul was even more awful. The Phantom was excellent in this production

  • Rating: 5 out of 5

    Phenomenal

    by A. C. on 1/5/20Cadillac Palace - Chicago

    The play was amazing, the special effects were phenomenal and everyone in the cast gave an outstanding performance. Thank you!

  • Rating: 5 out of 5

    FANTASTIC

    by Rachel on 1/5/20Cadillac Palace - Chicago

    This was my 5th time seeing Phantom and it was just as good as the original production. Singing was amazing, and the moving set was super creative. Go see it!!

  • Rating: 4 out of 5

    Awesome show, obstructed view

    by K15 on 1/5/20Cadillac Palace - Chicago

    Overall, we really enjoyed the production. We were seated in the dress circle and specifically picked seats that WEREN'T labeled as "limited" or "obstructed" view. However, the balcony overhang prevented us from being able to see anything going on at the top of the sets or majority of the chandelier. Very disappointed in paying the regular price for the view to still be obstructed.

  • Rating: 4 out of 5

    Loved the show

    by Big Mama on 1/5/20Cadillac Palace - Chicago

    The theater is gorgeous and the show was amazing. Wish I had known I was headed up 5 flights of stairs into a seat that my 130lb daughter fit snuggly into. I definitely think that the pain I felt during the show took away from the whole experience, but my weight is my problem, just beware if you are over a size 10 you are going to be wedged in a bit. I didn’t find anything wrong with the venue other than that. Coat check was only $1 and I LOVED the enthusiasm of the ushers and such.

  • Rating: 5 out of 5

    Amazing!!

    by TJB on 1/5/20Cadillac Palace - Chicago

    Melissa is the best!! She was amazing for all the help she provided.

  • Rating: 5 out of 5

    Great performance!

    by Becky on 1/4/20Cadillac Palace - Chicago

    The show was absolutely amazing! The performers gave an excellent performance and the effects were fabulous

  • Rating: 5 out of 5

    Lovely time

    by RG on 1/3/20Cadillac Palace - Chicago

    Although , I was very disappointed when I came back from the restroom to find they wouldn’t let me back into the theatre , so I missed a big scene ..I was taken back by this , but soon forgot about it after I was finally let back in ( 20 mins later ! ! )

  • Rating: 5 out of 5

    Music of the Night

    by Peanut on 1/3/20Cadillac Palace - Chicago

    My fourth time seeing Phantom of the Opera was just as riveting as the first time in the mid 80’s. The music of Andrew Lloyd Weber seduces you and draws you into the Opera House like no other music can. This performance uses special effects nonexistent in the earlier musicals. The story of the disfigured Phantom’s unrequited love of opera diva Christine Daae is mesmerizing. You will find the music stuck in your mind for days afterward.

  • Rating: 2 out of 5

    Disappointing and cheap

    by Pfan on 1/3/20

    This touring version of the Phantom of the Opera is NOT the original Broadway version of the play! This production lacks the beautiful sets, costumes, drama, and mystery of the original production! I have seen Phantom 6 times before in Chicago and 2 times at the Venetian in Las Vegas and this is not the same show! All of the best parts of this play have been changed! The drama of Christine pulling off the Phantom's mask in Act 1 has been eliminated and the so has the grand staircase scene of Masquerade in the second half. Gone are the rising chandeliers in the Phantom's boat scenes, the dramatic balcony scene and dancers in Point of No Return, and the Phantom's chair escape. This is a cheaper version on the play and is more like a local theater production. The music is good but the rest of the show is disappointing. The pyrotechnics at the end of the show don't make up for everything that is eliminated in the original production. Save your money and rent the 2004 Phantom of the Opera movie with Gerard Butler as the Phantom instead!

  • Rating: 5 out of 5

    My Favorite of all times.

    by Linda on 1/3/20Cadillac Palace - Chicago

    The music was so beautiful and so moving. The actors were phenomenal. I didn’t want the show to end.