The Event Was Great
by D Braden on 3/30/23Hard Rock Stadium - MiamiRating: 3 out of 5The facilities, food choices, and matches were excellent. Parking and crowd control definitely needs some work. I have been to other tennis events of this level and the parking as well as crowd control was lights out better. We were even at this event in 2019 at the same location and it was handled better. I don't know the reason but we had tickets for the 27th and 28th and we arrived at around 9:30 on the 27th and were immediately sent away being told that nobody could get into the lot until 10:00. This created a massive backup out on the road trying to get in to the orange lot. The next day we arrived a little late but still before 10:00 and they were letting everyone in. Leaving the tournament on the 27th we left around 7:00 after one of the last day session matches and it was great. On the 28th we left about an hour earlier and they hay erected temporary fencing that bottled the exit so narrow that night session people coming on the grounds and day session people leaving were forced into a gauntlet that was really problematic. Exiting the parking lot was also a nightmare and took forever to get off the grounds. We have been to other events and never had these same issues. I also didn't understand why the gates didn't open until 10:00 with matches starting at 11:00. A big part of the fun for a fan is the get on the grounds early to see players out on the practice courts and then move onto the matches. An hour isn't enough especially when a good portion of that hour was taken up just getting in the gate. Other events allow you on the grounds 2 hours before matches start.
