Fantasticby Julie Kemps on 5/3/23Hard Rock Stadium - Miami
As a tennis player from Belgium traveling to Florida for an initial road trip and afterwards noticing that the Miami Open would take place at that same exact moment - was extraordinary. We enjoyed it very much and to finally witness a match was a dream come true. However, there were somethings I'd like to mention to improve the overall experience - as we are foreigners we did not know it was necessary to bring all of our stuff in a see-through bag so we had to put everything in a locker which was fine but this locker was opened by strangers after midnight (tournament day was not over yet) and all of our stuff was put on a big pile somewhere in the stadium - we had to collect our things afterwards whereas everyone could've touched our stuff or could've taken things out of our backpacks so this was definitely not okay with us - I already complained to the company who offers the lockers but they seem nog eager to change their policy. Next issue worth mentioning is the lack of seating within the Hard Rock Stadium - or at least what we thought was a lack of seating - we had a lot of rain delays during the evening session however, there were no seats where we could take cover from the rain so we just stood there for hours and no employee or anyone told us there was a place where we could sit and stay dry - the lack of information here was not acceptable as we were litteraly standing near plants to take cover from the rain. It was only after we were looking for the First Aid helpers that I noticed there was an entire place where you could sit to take cover. So overall, it was a wonderful experience and I enjoyed every bit of it but there are some issues that need some work.