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The Family Fun with Elsa and Mirabel Character Experience ticket enhancement package occurs before the show and includes perks such as:
Disney On Ice presents Frozen & Encanto transports families into the realms of two of Disney’s most popular films. Watch as Anna, Elsa, and Olaf tell the extraordinary story of sisterhood in Frozen (Act One) before Mirabel, Isabela, Luisa, and Bruno take center stage in Encanto (Act Two). The entire show features high-flying acrobatics and stunning special effects. Hosted by Mickey Mouse and Minnie Mouse, Frozen & Encanto showcases world-class ice skaters and elaborate costuming that brings two of Disney’s most beloved stories to life.
To connect with Disney On Ice presents Frozen & Encanto:
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Everything you need to know about how to make your Disney On Ice outing a dream come true.
Disney On Ice presents Frozen & Encanto is performed in arenas across North America. The most up-to-date run of shows is scheduled through 2025.
Individual and group tickets for shows are available through Ticketmaster(Opens in new tab) and local venue box offices.
Click here(Opens in new tab) for the full Disney On Ice Ticket Terms and Conditions.
Be sure to add Disney On Ice presents Frozen & Encanto to your favorites on Ticketmaster.com(Opens in new tab) or the Ticketmaster app to get important alerts about tickets. (Download the Ticketmaster app for iPhone(Opens in new tab) or Android(Opens in new tab).)
Group bookings are available in select markets and vary in availability and pricing. Please visit Disney’s Schedule and Tickets page for exact details.
The Elsa and Mirabel Character Experience is an immersive preshow music and dancing event where families can participate in games, storytelling, crafting and photo opportunities with Elsa and Mirabel.
For a detailed breakdown of the Disney On Ice Character Experience, please visit the Disney on Ice website.
*Each guest two and up must have both a Character Experience ticket and a Disney On Ice show ticket to attend the Character Experience. Children must be accompanied by an adult.
*Character availability and experience prices, elements, locations, dates and times are subject to restriction, change or cancellation, including due to local requirements, which may change at any time.
*By participating, guests confirm that they do not have any COVID-19 symptoms or recent exposure and agree to follow any applicable health and safety protocols.
*Photo opportunities are for your personal enjoyment only. Please remember to bring your device.
Disney On Ice is intended for a general audience. All guests ages two and up are required to have a ticket. Children under two are admitted for free provided they sit on a parent or guardian’s lap. Some arenas may require all patrons, regardless of age, to have a ticket.
Please check with your local venue for exact details.
Disney On Ice events are casual and family-oriented. Guests may dress as their favorite character but not pose for pictures or sign autographs for other guests. Costumes and costume masks may not be worn by guests 14 years and up.
For a detailed breakdown of attire recommendations and rules for Disney On Ice, please visit the Disney on Ice FAQ.
The Ticket Terms and Conditions for Disney On Ice are available here(Opens in new tab). Event information is also available on the event’s website(Opens in new tab).
Please see the FAQ section(Opens in new tab) on the event’s website for camera/recording policies.
Cute and quick show. I loved the finale but disappointed there wasn’t a participating Princess Tiana. The souvenirs were very expensive. $35 for a light wand, fyi.
Amazing! Everything and everyone were amazing. Had an awesome time with the family.
Found Frozen to be boring which is probably why they performed first. There was an inappropriate scene, you'll see... They also must've had extra Frozen merchandise lying around, no Encanto merch to buy which makes no sense. I also feel as if they remixed Encanto. Songs were edited and how you have gift-giver-guy but no Antonio?? Disney had their priorities all mixed up on this one. Loved the ending though. The show shouldve been just that.
We loved it. Our second year at Disney on Ice and we weren’t disappointed! Absolutely loved the whole show it felt magical. Encanto was great. We plan to make it traditional since my grand daughter just turned 2 and it was her second time going. We love it!
The seeds I purchased were worth the price I paid. Wish there had been more food vendors open so we didn't have to wait in line so long. The event staff were very nice and helpful.
I've never been to a Disney on ice show so i didn't really know what to expect, but i was blown away!! The entire show was full of entertainment, not a dull moment! I may have enjoyed it more than my kid did. I highly recommend!
From my grandkids to my mom, they were overly impressed, excited with all the characters. They loved the show and so did I!!!!!!
My daughter had and amazing time. She was so excited to be there
The kids loved the show! They were mesmerized. Fully engaged from start to finish. This was a treat, a total surprise for my grands. Nothing is more satisfying than the smiles on their faces.
Everything was very well organized. The show was very, very good. Prices of trinkets were ridiculous (of course).
Great show!!! I cannot wait to return again! If you go during the warmer months or if you live in a warm climate, I’d recommend you bring a jacket, especially if you’re seated not too far from the stage area. This was suggested to us and I’m glad it was!
My kids really enjoy the show no long lines and fast parking
The event was totally awesome. Hands down. We purchased great seats. The kids really really loved seeing this show
Ok first off let me say be PREPARED to watch a rushed show on the last day a lot of things were cut out the show. Encanto was beautifully decorated My seats were ok not the best but that comes with discount codes your not gonna get the best seats. My girls couldn’t really see BUT in the end I asked if they had fun of course yes so it was worth it. I just know next time opening night …..last day is a no no lol.
My kids , My Husband and I really enjoyed the show ! It was awesome ! We can’t wait til the next show
IT was a great show, filled with color lights and great performances. The only drawback was the sound system. The volume was not as clear as it should have been.
The show captures the essence of the animated movies well. All of the kids enjoyed as well as the parents. It is a must see experience!
We paid a pretty decent amount for our tickets as a family of 11. Everyone enjoyed the show thoroughly from the oldest to the youngest. Keeping attention and ensuring the skaters faced all audiences. I do wish that when showing the seating and stage that it was made clear that skaters would be facing the side stage and not the front as that would have greatly determined my ticket purchasing.
The Encanto show was amazing! Entertaining and a new spin. The Frozen show is dated. All 5 stars for the Encanto cast and performance!
Amazing if they come again I'm gonna pay to see this show again