unorganized
by JB on 4/23/24The concerts themselves were very fun. We all had a great time. However, we found the actual festival to be fairly unorganized and it didn't seem like a lot of employees knew what was going on or where to find anything. Defiantly room for improvement there! It was frustrating that once inside the venue you had to join a very long line in order to leave and go to the outdoor stage. (wrist bands for in and out should have been given to everyone as they entered BC Place). Also the fact that ticket prices dropped in half before the festival and nothing was offered in terms of free upgrades for those who purchased tickets in advance at a much higher rate was not really fair, especially because there was room in the surfside VIP, GA and the Bonvoy floor (those upgrades were all offered at the event for an additional cost, and should have been offered for free to those who spend $500+ on tickets that were now being sold for $250ish). With better communication, better pricing, and more organization I believe this event could be so much more successful in the future. I would defiantly attend again.