Great game, poor facilities & vending
by Okie Hockey Fan on 1/4/20Cotton Bowl - DallasRating: 2 out of 5The game experience was fantastic even though my team did not win. The fan interaction was mainly positive- only one Stars fan that took exception to us as opposing fans. However, most fan interaction between rivals was jovial and upbeat. The positives: The game itself was fun and a joy to experience. The in-game entertainment, live musical performances and others, were fantastic. The negatives: The parking for one. I purchased parking passes prior to the game for parking within the venue. The locations were poorly marked and I had to u-turn, after waiting in a lengthy line, because I went into the wrong (unmarked) entrance. Secondly, the food vending and restroom facilities were nothing short of horrible. I made several attempts to wait in extended lines (read: cattle call) to simply use the bathroom. Eventually, I had to leave the stadium (& miss portions of the game) to use a porta-potty outside the stadium. Lastly, my wife and kids missed an entire period standing in line to get corn dogs (at an $80 price tag, I must add). Every food line was a jumbled mess, despite having vendors inside and outside the venue. It was apparent that the Cotton Bowl was an inadequate venue for the Winter Classic & organizers failed on the part of accommodating fans in a timely manner. I would love to attend similar events if they are better organized and are never held at the Cotton Bowl. My family spent a LOT of time, money, and effort to attend the game and I felt I was let down by the lack of organization.
