NHL Winter Classic® Tickets

This event was very poorly organized! The Cotton Bowl Midway was open hours prior to the game, which was fun, but when it came time to go to the stadium for the game, there were way too many people shoulder-to-shoulder trying to cram thru one gate--even though the stadium actually has 12 gates, everyone was steered toward the one. It took over an hour and a half to get from the edge of the midway to the stadium entry, which is a distance of about 200 yards! In addition, there is no cell signal on the grounds and there was no wi-fi set up, so people were unable to download the apps needed to get pictures with the Stanley Cup or register for the prize giveaways. Whoever organized (or tried in vain) this event should take lessons from the folks in Nashville who organized the NFL draft earlier in 2019--they did it up right!!

The Stars, NHL and Fairgrounds personnel did an amazing job with the Winter Classic. The Cotton Bowl was a great venue for this game. The atmosphere was rocking, the Midway was a lot of fun to experience and of course the game was pretty good too! The weather just also happened to be perfect as well. Great game, lots of fun, truly the best Stars game I've ever been to.

Great event, great venue, and even better that the Stars won! Our overall experience was positive with the exception of the concession stand lines. We waited for almost an hour for corndogs and when we finally placed our order, we realized that the folks working didn't have a calculator or cash register to work with. Our lady added the 12 items we ordered in her head! Pretty sure that's what was taking so long as most of the food was ready.

All the activity around pre-game was too crowded, forcing us to go inside the stadium 1 1/2 hour before the game. Food inside stadium was terrible. Hot dogs were cold and may be the worst stadium food I ever had. The service was as bad, workers did not seem to care how quick they need to serve customers.

The only negative was the hour and a half it took to get in the parking lot that I had paid in advance for.

Seeing outdoor hockey in Texas was AWESOME. Everything actually inside the stadium (and I mean, where the seats are), was incredible. The game. The entertainment during the breaks. The intermission entertainment. Pig races!! Punny pig names! All A+! But everything outside the field of play was awful. It took 1.5 hours from arriving at Fair Park to get to our seats. And we literally didn't make any stops; just went straight there. There was no direction or signage, so everyone was trying to use the same gate to get into Fair Park. After 20 minutes in line, people finally came around and began guiding attendees to other entrances. Once inside Fair Park, it was so crammed, you could literally only move a few inches every few minutes. We had planned to get player autographs and partake in the Fan Fest prior to the game, but you literally couldn't move through the Midway. There appeared to only be 3 places in all of Fair Park to get merchandise, so the lines were obscene and all three ran out of items. We also couldn't eat because concessions lines were so long. The people sitting next to us waited an hour for a corn dog. Getting into the Cotton Bowl took ages since again, most people tried to be getting in through just one gate and there was no signage or information directing people to other entrances (even though I heard from others those entrances were only slightly better). It didn't help that they had a huge chunk of the entrance to Gate A blocked off for line dancers, jugglers, and cowboys for TV shots. Could that really not have been done anywhere else? It took 40 minutes to actually get into the stadium. Once inside, it was another nightmare as the concourses were jam packed with people going every which way and no one helping to control the flow of traffic. It took another half hour to force our way through the crowds to get to our seats. My husband left to get us food five minutes into the first period and didn't come back until the second period was almost over because food lines were so long and there was rampant line cutting. It seems like all the planning went into the actual game experience, and that really paid off! But a little extra planning and staffing outside the stadium (and in the concourses) could've made this a much more enjoyable overall experience. That being said, even having a terrible time outside the stadium couldn't take away from taking part in the Winter Classic. What an experience! Go Stars!

This entire event was epic with on-going exciting activities and it turned out to be an awesome hockey finish as well! We were glad to be part of this once in a lifetime event!

Perfect location, accommodations, food, all in the great big “D”. What can I say, everything is bigger & better in Texas.

My only disappointment was not getting the commemorative tickets that season ticket holders got, other than that the winter classic was one of the best sports events I’ve ever been to.

I mean, what an event! The stadium, the history, the presentation, and most importantly, the game! My family loved every second of it. Even though we had upper level seats, we could still follow the action and take in the scene. Only terrible part was the lack of ways to get around the midway in under an hour. It was so horrendously packed, we couldn’t see the rest of the fairgrounds. Someone obviously didn’t take into account the amount of hockey fans making their way around the stadium.

Once you got to your seat, the game and entertainment were excellent. Otherwise, you had 85,000 people in an area with the resources for maybe 50,000, and that may be generous. Unless it's a special event like the Winter Classic, I'd have little interest in going back to the Cotton Bowl.

Wow. Very disappointed not getting to enjoy the pre game activities. All the lines were crazy long for anything. Including food. They were not prepared for this event at all. When you sell 80,000 tickets like the Texas-ou game you know you have to have a lot of things to do. Only one lane open to go from one side to the other which took 40 minutes. Didn’t get to get any official merchandise cause the line was 1 1/2 hr wait to get in.

The game itself was great, and we had a good view of the ice. But getting into the stadium was an absolute nightmare. There was limited signage after getting through security and not enough gates into the stadium were open.

This was a phenomenal event. I look forward to the Winter Classic each year and it was a wonderful opportunity to be able to attend and watch the Stars dominate. To make it even better, the Midway was opened up for rides and fun fan events. Wish I could do this every year.

The ability to get food inside the Cotton Bowl was near impossible. Fans were parked around the food stands and we waited Many minutes without line movement. So the NHL lost out on food revenue in compact food areas. Food is where profits are the greatest.

Was an awesome event, an absolute dream come true that was well organized and had a lot of side events too

This was an amazing, awesome, unbelievable, once in a lifetime event/experience!! The most amazing day ever. Unfortunately we had 2 extra tickets & Ticketmaster had them sold for us in minutes! Service!!!!

Overall the game Was awesome but the lines that were everywhere was an example of poor planning. There should have been people directing ticket holders too the other gates that had no lines. I refused too go into the midway because of the heavy traffic or stand in line at any of the concessions in the stadium. The winter classic game was an experience but the the lines and inconveniences put a damper on it.

Wish the venue was newer but then again the allure was seeing a hockey game In the cotton bowl. Long lines for food, beer, Bathrooms, crowded overall. Great venue and great game however felt squished in the Concourse

The event was amazing; once you got in. We literally waited in line with ZERO movement for 45 minutes trying to get INTO the game from the fan zone. Very disappointing, exhausted by the time we got to our seats.