I have never seen Madeleine live. The ticket price was generally too high. This was not inexpensive, but after listening to her recordings for years, and reading that her live performances were good, I finally took the plunge. Attending shows at the Birchmere require effort if one wants to have a choice seat. Many hours to be precise. Once the show began, she had a standup bass and a guitar player, both of whom were exceptional, she seemed disheveled. Her voice was bland. She did not have that exceptional phrasing that she shows on her recordings. We are all humans, not machines, and maybe this night her humanity showed and she just played, but did not perform. The Birchmere is one of the top listening rooms in the country. A performers A game needs to be on display, unless it doesn't matter to them