Downsized fan experience
by Matt on 3/5/25PGA National Resort - Palm Beach GardensRating: 2 out of 5This event is downsizing from year's past, and the part that is downsized is from the public general admission audience. In year's past this event had more public seating options that were geared to improved the experience. A lot of those options were removed in various locations. A simple correction is to provide more strategically located shaded seating in the venue. I don't think we need massive structures, just more opportunities for shaded seating around tee boxes and green placed around. These could be smaller perched shaded structures in strategic comfortable locations. The shading can be from nearby trees or roof structure. The newly added structure behind 8th green was excellent, more of this design would be great, and they don't have to be that large. There are no fillable water stations on the course, so the only way to stay hydrated is to pay premium price for water bottles. Website states you can bring in a refillable bottle, however refill stations are not present and every staff member I asked did not know of any stations. The mix of no shaded seating and no water is a real challenge to having an enjoyable experience trying to watch a sport as professional golf. The rideshare location used to be excellent at the front, now it is bused around the property, and is not an improvement to fan experience. In summary, I don't understand the decisions to pull away from the fan experience, this will only contribute to lower crowd sizes and promote more to watch the event on TV.