The Chicago Theatre Tickets
What are the box office phone numbers?
General information, call 312-462-6300.
When is the box office open?
Mon through Fri: 12 Noon to 6:00 PM The Box Office is open extended and weekend hours for performances and ticket onsales
What payment types are accepted?
The box office accepts Visa, Mastercard, Discover, American Express and cash
What are the will call rules?
Patrons may pick up Will Call tickets one hour prior to show time on the day of performance at the Will Call window located in the theatre lobby. The customer must present the actual credit card used to place the order, a valid picture ID, and the confirmation number.
What are the parking options at The Chicago Theatre?
Discount self-parking is available at the InterPark Self-Park garage located at 30 E. Randolph Street. Enter from Randolph or Wabash.
Is there accessible seating?
For more information on accessibility or to inquire about purchasing wheelchair accessible seating, please call 312-462-6300, press 0 and ask to be connected to the box office.
What are the general rules of The Chicago Theatre?
Cameras and recording devices of any kind are not permitted in the building. By law, smoking in all areas of The Chicago Theatre is prohibited. For the comfort, safety and security of all patrons, backpacks and other large items are not allowed into the theatre. All such items must be checked for a nominal fee.
Are children allowed?
Minimum Age Requirement Policy for Children For most events, all children who have reached their second birthday require a ticket to gain admittance to The Chicago Theatre. Any child who has yet to reach their second birthday does not require a ticket, however, they may not occupy their own seat and must sit on a parent's or guardian's lap. Please note, that for certain children's events, all children who have reached their first birthday require a ticket. For more information on your specific event, please refer to the event's profile at The Chicago Theatre's website at www.TheChicagoTheatre.com You may also contact The Chicago Theatre at (312) 462-6300.