I arrived 30 minutes before tip-off, and I waited 45 minutes in the only will call line the venue had open. They never opened another window, even when it was brought to their attention that the line stretched from the will call window at Key ACROSS the Seattle Center.
The female green-jacketed Key Arena employee near the window was very terse and said nothing but, "I don't care, talk to Seattle U!" to anyone who approached her about the size of the line and the two open, empty windows (student, ticket purchase) next to will call.
When I finally acquired my tickets, the line had reached the bottom of the stairs on the other side of Seattle Center. I missed 15 minutes of the game...I can't imagine how much of it those people missed.