Monday: CLOSED Tuesday - Friday: Noon to 6:00pm Saturday - Sunday: Closed unless there's an event. Box Office opens 2 hours prior to show time if there is an event.
What payment types are accepted?
VISA, MASTERCARD, DISCOVER, AMERICAN EXPRESS AND CASH
What are the will call rules?
Will Call tickets available 1 1/2 hours prior to the event. Customer must have actual credit card, picture ID, and confirmation number.
What are the parking options at Genesee Theatre?
Ample parking available in the city’s Parking Structure located at 225 N County St. Please enter on County Street. A nominal fee will be will be charged. Valet parking is available for most events. Please approach the valet drive from the west on Clayton Street. A nominal fee will be charged.
Is there accessible seating?
Accessible seating is available through Box Office only. Please call 847-263-6300 Elevators are located on the north side of the lobby and serve all levels. Listening devices are available to patrons at the coat check on the first floor. A picture ID is required at the time of use.
What are the general rules of Genesee Theatre?
Lobby door open approximately 1 hour prior to curtain time. Late arrivals will be seated at the discression of the house. The theater is a non-smoking facility Cameras/Recording Devices are not permitted Please turn off all cell phones and pagers
Are children allowed?
Varies by event. Please check with box office.
Genesee Theatre Seating Chart
for
Ballet FolkloricoCinderella's Tom KeiferGavin DeGrawGet the Led OutHenry ChoJosh GatesLittle Women, the Broadway MusicalMarc MartelMichael BoltonPete DavidsonRoberto TapiaRumours - The Ultimate Fleetwood Mac Tribute ShowSerial Killers with Dr. Scott BonnState Ballet Theatre of UkraineThe Family StoneThe Piano GuysThe Princess Bride: An Inconceivable Evening with Cary Elwes
The map below does not reflect availability. Seating charts reflect the general layout for the venue at this time. For some events, the layout and specific seat locations may vary without notice.