Jann was AWESOME, box office and sound, not so
by NJ on 5/28/22Massey Hall - TorontoRating: 5 out of 5Jann was incredible. An incredible performer, kind-hearted and talented.
Issues: the sound system was not great and was inconsistent, and I often was unable to hear what she was saying or singing if she lowered her voice, at all.
At the last minute I decided to upgrade my seats. I did not try to exchange them, as the worker said it was complicated, so I simply wanted seats closer up. There was one person ahead of me, and it took 20 minutes for him to finish. My whole transaction took at least 20 minutes too, it was unbelievably slow and I have no idea why. Just to purchase 2 tickets. There were 3 ppl in the box office, but only one was selling tickets. All in all, I stood in line for 40 minutes, with only ONE person ahead of me. It was very frustrating and we were late for the show..
The ushers were all very, very friendly.