Continuously interrupted by people arriving late.
by Sari on 1/9/24Radio City Music Hall - New YorkI bought pretty expensive tickets, row NN, Total of $342.00, to be close to the front and enjoy the show. I was celebrating my birthday which was on Dec 18th. After the show started, other guests started to come late, large and small groups every five minutes. Every time, the ushers came asking us for our seat numbers and to show it to them. This went on and on for 40 minutes. Our entire row and the guest behind us were extremely upset. I finally told the ushers that their behavior was not acceptable and that we have purchased expensive tickets to enjoy Xmas day. Not even an apology. After all these interruptions, we were so upset that we could not enjoy the show. I did not want to take the rest of the afternoon to get a supervisor to complain. I called Ticketmaster's to request reimbursement. I was told that they WERE NOT responsible for what happened inside the show. Extremely distressed experience.