Vibrant Arena at the Mark Tickets

Box Office information: (309) 764-2000. TDD line for hearing impaired only (309) 764-2054. Group orders: (309) 277-1356.

Box Office hours: Monday through Friday - 10:00 AM to 5:30 PM Saturday - 10:00 AM to 2:00 PM Day of the event - 10:00 AM to showtime

The Box Office accepts Visa, MasterCard, American Express, Discover Card, and cash.

Tickets can be picked up no earlier that three hours before the event. Patron must have a photo ID, the actual credit card, and confirmation number.

On site parking is located to the west of the venue and in the ramp across the street. Advance guaranteed premium parking is available through Ticketmaster for most events except Mallards Hockey.

Accessible seating varies by event.

Cameras and recording devices are not allowed in the facility. Also prohibited are firearms, expolsives, weapons and laser pointers. All bags will be visually inspected and guests may be subject to a body search.

All children having attained their 3rd birthday must have a ticket. Some events require children younger than 3 to have a ticket.