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What are the box office phone numbers?
For questions regardling a show, please call (855) 234-7469
When is the box office open?
The box office is open on day of show, 2 hours prior to show start until 1/2 hour after headliner hits the stage. Doors usually open 60 minutes prior to show time. All times are subject to change.
What payment types are accepted?
Visa, Mastercard, American Express, Discover, Cash
What are the will call rules?
Orders can be picked up when the box office is open. Customers must present the credit card used for the purchased ticket, confirmation number and valid photo ID.
What are the parking options at Harrah's Philadelphia Casino & Racetrack?
Harrah's Philadelphia has a 2,600-space FREE self-park garage. Valet service is also available.
Is there accessible seating?
The Event Center is an accessible venue. Please contact (484) 490-1860 for accessible seating only. Wheel chair and electric scooter rentals are also available by visiting the Valet Service desk.
What are the general rules of Harrah's Philadelphia Casino & Racetrack?
The Event Center of Harrah's Philadelphia is a smoke-free venue located only 20 minutes from downtown Philadelphia. There are no cameras or recording devices permitted, unless previously authorized. Guests wearing obscene or indecent clothing will be denied access to the venue. Photo ID is required for the purchase of alcoholic beverages. Outside food and beverage is prohibited. All general rules are subjecf to change without notice.
Are children allowed?
All guests in attendance must be 21 years of age or older. All seat occupants in the showroom must have a ticket.