Monday - Saturday: 12:00 - 18:00 (12:00 - 20:00 on performance days) When there is a show on a Sunday, the box office opens two hours prior to the start time and remains open half an hour after the start time. If the main act comes on stage after 20:00, the box office remains open until the event begins.

What payment types are accepted?

Amex, Mastercard, Visa (credit and debit), Switch/Maestro, cash, cheques (with guarantee card)

What are the will call rules?

Collect from the venue on the day of the show an hour before the start of the performance. Please ensure you take the Ticketmaster reference/order number with you.

What are the parking options at The Alexandra?

Car parking couldn’t be easier. We recommended the Albany car park which is only a 1 minute walk away on St Judes Passage. Open 24 hours a day, 7 days a week. Postcode for Sat Nav is B5 4AN.

Is there accessible seating?

The venue is accessible to disabled patrons. Please contact the venue on 0121 230 9077. (Monday - Saturday 12:00 - 18:00) or email Access4AllBirmingham@theambassadors.com Patrons with walking difficulties please choose seats in the orchestra stalls as this venue has no lift!

What are the general rules of The Alexandra?

No cameras, video cameras or audio recording devices Smoking is not permitted in any part of the Theatre

Are children allowed?

Babes in arms (children 2 and under) will not be admitted to the theatre unless the production is specifically targeted at children - please check with the venue box office. Nursing tickets for under 2’s are not available for shows unless otherwise stated. All attendees are required to have a ticket. Children aged 3-15 years old shall require their own ticket, which shall be at full price, if no child concessions are available at the time of booking. Accompanying adults will be asked to remove any noisy children.

The Alexandra Seating Chart

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The map below does not reflect availability. Seating charts reflect the general layout for the venue at this time. For some events, the layout and specific seat locations may vary without notice.

More Seating Charts