Arena staff failed on this one
by Anonymous on 11/4/14Sioux Falls Arena - Sioux FallsThe concert was great. I appreciated the opportunity to see my son perform but the ticket experience was a major problem. Not only did we pay extra to have our tickets but we were forced to stand in an organized line for over 40 minutes. We came a full 30 minutes early and still missed the opening, star spangled banner and first song because of the line to pick up tickets. The staff could have organized lines and helped the customers but stood back and did nothing. Lots of frustration in the crowd. I feel as though I was cheated on my experience.