12:00 - 21:00 Tickets held for collection can be collected from the box office on the day of the event. Please take the credit card used to make the booking and your Ticketmaster reference number with you.

What are the parking options at Riverside Studios?

Limited street parking available. The nearest NCP car park is located at Hammersmith Grove 10 minutes walk from the venue.

Is there accessible seating?

The venue is accessible for wheelchair users, though there is currently no access to the cinema. There is no dedicated disabled parking at Riverside Studios, however there are spaces near the building. A fixed loop is available in the cinema only. A portable induction loop, for use in and around the centre is available from the reception, although this is not suitable for use during productions. For more information and booking please contact the venue on 020 8237 1111.

What are the general rules of Riverside Studios?

No cameras, video cameras or audio recording devices. No illegal substances.

Are children allowed?

Please see event text for any age restrictions.