First, let's get the show itself out of the way. Prince Royce was fantastic! He's a great entertainer, and his interactions with the crowd, his moves, and his overall performance made for a fun and very entertaining show. I would happily go see him perform again, but hopefully at a different venue. The United Palace building is a beautiful theater, and is one of those historic venues everyone should experience. However, the experience itself aside from Royce's performance left a lot to be desired. First, the show was billed as starting at 8, and as a result, we crammed in a quick dinner so we could be at the venue in time to get yhrough security, etc. without being late. We got to our seats about 15 minutes before the posted show time, and waited. And waited. At about 830, I asked an usher if there was a delay or issue, and they told me that the show wasnt supposed to start until 9. That would have been very helpful to know ahead of time so rushing through dinner could have been avoided. Also, most of the concessions/bar areas at the venue were cash only for this show. Again, this would have been nice to know ahead of time so we could have planned for that. Or perhaps the venue's vendors could join the modern era and accept something other than cash. Overall, it was a great show but a mediocre surrounding experience.