Great Game - Poor Ticket Accessibility
by MM on 12/21/21Gallagher Iba Arena - StillwaterRating: 3 out of 5My husband and I had purchased two tickets through Ticketmaster to attend the Oklahoma State University women's basketball game on December 17. Prior to the game, I followed the instructions to add both of the tickets to the "My Wallet" app and also previewed them on the Ticketmaster app for reassurance to be accessible at the admission gate. In addition, prior to the basketball game, I had tried and was not able to print off both hardcopies. Upon arriving at the Ticket Gate admission entrance the scanner only scanned one bar code ticket even though it said two tickets had been purchased. Fortunately, we were allowed entrance to the game to our seats. the disappointing experience was with the Ticketmaster app performance. Not showing both tickets could have resulted in a very awkward situation. We certainly enjoyed the game with another win for the OSU Cowgirls but were very disappointed with the Ticketmaster app.