Fun experience, but...
by ballgame on 3/31/25SNHU Arena - ManchesterRating: 3 out of 5While Manchester has been a successful host in prior years, the entire event just seemed like an afterthought to the arena and city this time. I know not all of these issues are in the direct control of the arena, but the host institution/committee should have been able to work with the city in anticipation of these issues. From an arena perspective, based on prior experiences in Manchester, I was expecting a well-run high quality event. I was supremely disappointed. From a quality of competition perspective (the 100% most important thing), it was evident that this venue had not hosted any meaningful hockey games in quite a while. The ice conditions were horrific and had a detrimental impact to the games, so bad in fact that numerous notes were made in various media outlets. The arena PA system was inconsistent and the operators did not seem to know the rules for playing music during the game. It was impossible to hear the referee announcements. As seems to often be the problem, the arena services (concessions, etc) appeared overwhelmed during the break between games. The additional beverage sale points did help but food was very difficult to come by. I know hosting doubleheader events is unusual but I would recommend the arena review what other arenas do for best practices at these types of events. The arena as a whole seemed old and tired, but I do not necessarily blame the arena for this as it does not have a current tenant.
Regarding external factors, parking in particular was very difficult and it seemed many services establishments didn't even know the event was occurring (and thus bringing in additonal staff) and it was a normal Friday afternoon.
All in all, I know Manchester and New Hampshire are strong hockey communities and I would be willing to give this site another chance but substantial upgrades need to be made to the entire experience.