Great event! but difficult logistics
by jeffitalia on 4/15/14Circuit of The Americas - AustinRating: 4 out of 5The racing was flat out awesome. And the facility is impressive. Really nice venue, overall. Plenty of places to watch from given our General Admission seating, and it's pretty easy to get from one part of the track to another. Also, nice midway for the vendors. Plenty of stuff to see and buy.
Downsides were mainly outside the track. COTA had blocks of rooms available at dowtown hotels, and had indicated on their website that a shuttle would run from downtown to the track all weekend, 7A to 7P. This was NOT the case. I ran into several others searching for the shuttle, and we wound up sharing cabs.
Also, when leaving the facility, most people returned to the same spot where taxis had dropped them in the morning. Unfortunately, no one had notified the cab companies that there would be hundreds of people needing rides! It was a complete cluster.
The customer service line at the track was staffed by people who didn't have any suggestions on how to get to/from the track. IMHO the logistics are part of the fan experience. If COTA wants to really fill the stands, they need to pay attention to this.