This could have just been our experience so take that into consideration. We paid for it and parked up close. That was great. However we were stuck for a couple of hours getting out. They let the VIP get out first (makes sense), but the general parking is also exiting and they are closer to the roads at the PNC Pavilion. So we got jammed up in the middle. It's just one of those things, we parked way up close, but had a bear of a time getting out. By the time we left, all the VIP had exiting, naturally, but so had close to I'd say maybe 80 or 90% of the general parking. LOL.
Next time, paying for no parking or VIP. Hope that helps.