My daughter went to the concession stand and spent $20 on nachos, a hot dog and 2 bottles of water. Because an idiot hockey fan once chucked a full water bottle at someone, the concession stand employees take the lids off the water now when they sell them. They put the water bottles in a flimsy, shallow carrier and she was left to juggle this in one hand with the nachos in the center and the hot dog in her other hand, going down several big stairs. Since the carrier wasn't really deep enough to provide a firm base for the waters one tipped over and spilled into her nachos. She asked for another but, of course, they would not give her one. An usher graciously helped her the rest of the way to the seat but then rudely (although I think he was saying it jokingly) said to me, "Yeah, she wasn't coordinated enough to pull this off!" Seriously! So, I didn't know that the bottles didn't have lids and I take the tray from her so she can get in her seat and one of the bottles dumped over and spilled all over me! So, we had one half empty $3.00 bottle of water, one half empty bottle that was covered in cheese and had cheese in it and wet nachos. Not to mention I was completely soaked in the freezing coliseum. I understand why they take the lids off, but if they are going to do that, and people have a large order they are carrying by themselves, they need to look into carriers that have deeper pockets or something to keep spills at bay. Their prices at the concession stand are already exorbitant without having to deal with all of this. I went back to the concession stand and inquired as to why the bottles don't have lids and explained what happened. They didn't' really seem to care that I was soaking wet or that my daughter had wet nachos. They just said, "Well, that's always been the policy at this venue" As if I should just automatically know that. Duh! Otherwise our event was fine.
