My friends and I walked to the line around midnight. Suddenly, I was told by a female guard that I could not enter. I then asked to see her manager, who bizarrely refused to look me in the eyes or tell me what offense I had committed. If you are to deny entry to a paying customer, you MUST give a reason. I myself cannot think of what could have happened, except that I was shivering strongly from the cold, as well walking cautiously because of my high heeled shoes. I will never again consider returning to this establishment. Big Night Live should be ashamed of themselves for treating paying customers with such contempt and disrespect. The security needs some significant training to learn how to do their job properly. The manager on this particular night behaved abhorrently and sicken me with his behavior. This is NOT what I paid for.