The showcase was nice. I especially loved the last last choir and Tamala Mann, how she ministered through music - Awesome! However, the downside was the lack of consideration to the ticket holders. We were left outside, standing in the rain nearly an hour before someone thought to open the door and allow the overflow into the exhibit hall area. A late start meant getting home late, getting the kids to bed late and waking up tired the next morning. I felt cheated of the better time I could of have because I, like many others, went into the show frustrated from the long, rainy wait. Also, the apology we received didn't seem authentic. It was more like blame shifting rather than expressing true sincerity. I could be wrong, but that's how it was received.
All I'm saying is appreciate those who support you! We are your audience. Consider offering some type of incentive for future events when things like these happen. There may be times when you execute poor planning decisions or experience negligence of some sort. However, you need to be prepared with a positive, favorable response. Discussions of the like should be part of your planning meetings and it doesn't seem like it was an agenda topic. Understand that there are countless things that could go wrong at an event and word of mouth can hurt or help you. That's why It is important that events like these that help uphold the christain community operate in the spirit of excellence. We represent the body of Jesus Christ and we should not discount Him or those who are His in any way. Continue to be true to the work, remembering your vision always and allow it to speak in every event. May God continue to forever bless your ministry and the work of your hands!