Allstate Arena Tickets
What are the box office phone numbers?
The information line is (847)635-6601.
When is the box office open?
The Allstate Arena Box Office hours are: Monday-Friday - 11:00 AM to 7:00 PM Saturday - 12:00 PM to 5:00 PM Sunday - Open only on day of show, 3 hours prior to the event. Box Office hours during events vary depending on performance time.
What payment types are accepted?
The Box Office accepts cash, Visa, Mastercard, American Express and Discover.
What are the will call rules?
Customers can pick up tickets 60 minutes prior to showtime. Customer must present the actual credit card, a picture ID, and confirmation number.
What are the parking options at Allstate Arena?
There is plenty of parking adjacent to the building. Please call the arena for prices as they vary per event. A bus parking fee collected at the gate. Handicapped parking is available around the building. Parking lots open 2 hours prior to events.
What are the general rules of Allstate Arena?
Cameras and recording devices are never allowed at concerts. The Allstate Arena will check at the door. **This is a non-smoking facility.**
Are children allowed?
Children under 2 are permitted free on a parents lap for family shows only. For all other events, everyone MUST have a ticket. This is a strict policy.