Buffalo Bills Training Center Tickets

1-877-BB-TICKS

Box Office Hours: New Era Field Ticket Office Hours In-season: Monday - Friday 9:00 a.m. - 5:00 p.m

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The Will Call Booth at New Era Field which is located at the Ticket Office, adjacent to the Fieldhouse. Guests may pick up there pre-paid tickets on game day. This location is open (3) hours prior to kickoff. PROPER PHOTO IDENTIFICATION IS REQUIRED. Tickets will only be released to the person who purchased the tickets.

Parking at New Era Field PARKING RATES Vary by Event Stadium parking is available for our guests. Stadium lots open five (5) hours before each game and close approximately 2 hours after the game. The prices vary per vehicle and lot and prices listed are for single spaces. Passenger Vehicles: $20.00 (Pre-paid premium lots - A and D) - Permit required $25.00 (Public lots - 1,2,3,4, E and F) Campers Lot (subject to change for non-football events) $50.00 - Early entry Friday 1 day prior to the event beginning at 8am and closing at 10pm $40.00 - Game Day Buses $60.00 (Bus lot off Abbott Rd./west side) Limos $60.00 (Lot C) * Note that prices listed are for single spaces. ACCESSIBLE PARKING Designated accessible parking areas are available around the Stadium on a first come first serve basis. Lot B (Tacoma) parking near Gate 4 Lot A (Sienna) parking near Gate 2 & Gate 3 Lot C (4-Runner) parking near Gate 5 & Gate 6 Lot D (Matrix) parking near Gate 7 & Gate 8 Accessible Parking stickers/tags are available through state or town government offices. The Buffalo Bills DO NOT issue these stickers. Proper plates or permits are required. Spaces are available on a first-come first-serve basis. BUS PARKING The Bus Parking (Highlander) Lot is located on the west side of Abbott Road, across from the Stadium, closest to Gate 5 & Gate 6. Buses enter on Community Drive. Following, a game, please board your bus quickly to expedite traffic flow. The Bus Parking Lot will close one (1) hour after the final whistle of the game. At this time, any remaining buses in the lot will be required to exit the Bus Parking Lot. Some delays can be expected entering and leaving the lot due to traffic.

Available at the Box Office. Phone #: 1-877-BB-TICKS DISABLED ACCESSIBILITY Wheelchair platforms are located in Row 39 of the 100-level and in some premium seating areas. Wheelchair tickets are required on the platforms. There is NO wheelchair seating available in the 300-level of the Stadium. There is NO storage for wheelchairs. To obtain proper seating for a disabled guest in advance contact the Bills Ticket Office at 1-877-BB-TICKS. Please contact a Guest Service Ambassador or Usher Captain on game day for further assistance. Special Needs/Non-wheelchair seating is located in upper rows of the 100-level. Wheelchair ramps to the 100-level may be utilized in either the east end zone under the Red Zone & Goal Line Clubs or the west end zone under the scoreboard.

A complete collection of all stadium policies and procedures can be found in the 2010 Buffalo Bills Stadium Guide or online at www.buffalobills.com. For any questions or clarifications on these policies, please contact a customer service representative at 1-877-BB-TICKS. Welcome to Ralph Wilson Stadium! Our goal is to provide an enjoyable environment for all guests. If you need assistance, please do not hesitate to call the Bill Ticket Office prior to your arrival at 1-877-BB-TICKS or contact stadium personnel on game day. Listed below are some guidelines for your reference. Have a great time at the game! ADMISSION POLICY All guests entering the Stadium must have a valid event ticket to gain admission. Only children under the age of two (2) may enter a Bills games free of charge, providing that he/she sits on the lap of a parent or guardian. Guests should retain their ticket stub for stadium personnel to verify proper seat location. Guests are asked to sit only in their own seat, as designated by the ticket, to avoid inconvenience to others. NFL Rules prohibit Pass-out tickets. Re-Entry to the stadium is prohibited. INTOXICATED FANS MAY BE DENIED ADMISSION TO THE STADIUM. ALCOHOL POLICY Sportservice, the food and beverage company at Ralph Wilson Stadium, reserves the right to require all guests to show valid identification indicating proof of age when purchasing alcohol. New York State Law requires that guests at Ralph Wilson Stadium must be 21 years of age or older to purchase or consume alcoholic beverages. Bills representatives reserve the right to check for proof of age. There is a maximum of two (2) beers per purchase at all concession and Club locations. All alcohol sales will be discontinued at the end of half-time, except in the clubs and suites, where service will continue to the end of the game. MANAGEMENT RESERVES THE RIGHT TO DENY SERVICE TO INTOXICATED GUESTS AND CHANGE POLICIES OR PROCEDURES AT ANYTIME WITHOUT NOTICE TO GUESTS. BAG POLICY All bags brought in Ralph Wilson Stadium are subject to an inspection. Guests attending events at Ralph Wilson Stadium are encouraged to enter the facility carrying the fewest items possible. For those guests who elect to carry additional items into the stadium, the following bag policy will be strictly adhered to: Bags allowed: Only personal necessity bags smaller than 12x12 will be allowed into the stadium. These types of bags include purses, fanny packs, and diaper bags (when accompanied by an infant). The Bills strongly recommend that all other belongings be carried in a clear, plastic, grocery style bag smaller than 12x12x12. Bags not allowed: Any bag larger than 12x12x12, regardless of the type, style and/or clarity of bag is prohibited from the stadium. Additionally, some bags are prohibited based on the style of bag, although they may fit the size requirement. Examples of these types of bags include: 1) Backpacks of any kind - Backpacks are defined as any bag with two shoulder straps. 2) Duffel bags BANNERS/SIGNS Banners and signs are generally permitted, but any such item deemed by management to be dangerous, inappropriate, or which obstructs the view for other guests will be removed. Banners and signs must be event-related, in good taste and not commercial. Flags or banners that are commercial, offensive in nature, or attached to poles are prohibited. Banners or signs may not promote or advertise organizations or companies not affiliated with the Buffalo Bills and may not be placed over any official signage. BUFFALO BILLS AND/OR RALPH WILSON STADIUM MANAGEMENT RESERVES THE RIGHT TO REMOVE ANY BANNER OR SIGN. FAN CODE OF CONDUCT Our staff strives to make your day at Ralph Wilson Stadium an enjoyable, family-oriented experience. Therefore, the following Code of Conduct has been established for all fans and stadium employees in or on the stadium premises. The Code of Conduct requires that fans: Refrain from interfering with the progress of the game, going onto the field or throwing any object onto the field or on the stadium premises. Refrain from smoking, except in designated areas. Refrain from foul, obscene, offensive or abusive language or actions. Refrain from excessive consumption of alcoholic beverages. Refrain from fighting. Refrain from unruly or inconsiderate behavior. Refrain from indecent exposure or undressing. Refrain from wearing obscene, indecent clothing, or apparel with profane or abusive language. Such persons will not be allowed entry into the stadium. Refrain from conduct that endangers spectators or participants. We value your enthusiasm, but ask that all fans exercise good judgment and observe the Code of Conduct listed herein. Please observe the rights of others by displaying proper decorum. Violators may be ejected from the stadium premises. Season Ticket Account Holders are responsible for their conduct as well as persons occupying their seats. Violations, by either the Season Ticket Holder or anyone occupying the seats, may result in having season ticket privileges revoked without reimbursement to the Season Ticket Account Holder and/or the holder of the ticket license, at the discretion of the Buffalo Bills. Should you observe any of the above violations, please contact a stadium staff member to report the problem or the Game Day Fan Hotline by texting BILLS , followed by your location and issue to 78247 or calling (716) 312-8933. GATE POLICIES - ITEMS PROHIBITED/PERMITTED INTO RALPH WILSON STADIUM Until further notice, anyone attending a Bills game at Ralph Wilson Stadium will be subject to a pat-down inspection, administered by a screener prior to gate entry. To limit the potential wait time you could experience with gate entry, we have a few suggestions: Arrive at the stadium gates as early as possible (gates open 1½ hours prior to kickoff). Limit the number of items you bring with you to minimize search time. Please follow all signage and direction from security personnel. If you give tickets to someone who may not be familiar with stadium security policies, please alert your guests to these measures. For the safety of all guests, thermoses, bottles, cans, coolers, ice chests, alcoholic beverages, or any item deemed to be harmful in any way by Buffalo Bills representatives, are prohibited in Ralph Wilson Stadium. Other items NOT permitted include noisemakers, weapons, strollers, umbrellas, backpacks, duffel bags, animals (with the exception of guide dogs for the disabled), video cameras, or illegal drugs and substances. The following items WILL be permitted into the Stadium: fanny packs, purses, or clear plastic bags that are 12" x 12" x 12" or smaller. Seat cushions (smaller than 15 x 15 x 15), rain ponchos, small handheld radios or TV's, and blankets are permitted. The Buffalo Bills will not be able to hold any items for patrons. Guests will be asked to take prohibited items back to their vehicles or dispose of them. The Buffalo Bills are NOT responsible for items left behind, lost, stolen, or damaged. Guests in possession of prohibited items may be ejected and game tickets forfeited. OUTSIDE BEVERAGES AND COOLERS Guests are not permitted to bring outside beverages, cans, bottles, thermoses, coolers, jugs, or other containers into Ralph Wilson Stadium. Children's juice boxes when accompanied by child, infant bottles when accompanied by infant, and items necessary for medical purposes are permitted. For specific information please contact the Bills Ticket Office at 1-877-BB-TICKS. PAGING Pages and/or private announcements will not be made in the stadium by either the PA announcer or on the JumboTron. Please designate a meeting location should your party become separated. SMOKING POLICY Erie County Local Laws prohibit smoking within the confines of Ralph Wilson Stadium including concourses, bathrooms, concession areas, suite and club areas, and all seating areas. Smoking is permitted only in the clearly defined designated smoking areas adjacent to the outer perimeter fence. Smoking in areas of the stadium not designated as a smoking area will result in ejection and may result in the issuance of an appearance ticket. Violations of the Local Law are punishable by a civil penalty and may result in a fine. OTHER ADDED PROVISIONS TO NOTE: Gates open 90 minutes prior to kickoff. Guests are encouraged to enter the Stadium early to avoid inconvenience. Parking lots will be open five (5) hours prior to kickoff. No paneled or windowless trucks will be permitted in the Bills general parking or camper lots. Overnight RV parking will still be permitted in approved camper lots, but guests are encouraged not to leave vehicles unattended. The public is reminded that solicitation by any groups or individuals on Stadium grounds is prohibited. The Buffalo Bills reserve the right to deny admission, eject, or arrest patrons who do not comply with the policies and guidelines of Ralph Wilson Stadium. Game tickets will be forfeited. The Bills reserve the right to alter, change, or interpret policies without notice to fans.

All Children 2 years of age and older must have a ticket. Children under the age of 2 do not need a ticket and are expected to sit on the lap of a parent or guardian during the game.