HOURS OF OPERATION: Mon - Sat: 10am to 6pm Sun: Closed When the theatre is in performance the Box Office will remain open in the evening until 1/2 past curtain time and open at Noon on Sundays. Visit shnsf.com for more information and updates.

What payment types are accepted?

The box office accepts Visa, MasterCard, American Express, and Discover. If purchasing tickets at least 10 business days in advance of the performance, the box office will accept personal checks with the name and address imprinted from a California account. The purchaser must have valid California I.D.

What are the will call rules?

Customers may pick up WILL CALL tickets at the Box Office beginning 2 hours prior to show time. Customers must provide a photo I.D., the same credit card as that which was used to make the purchase and the confirmation number given at the time of sale.

What are the parking options at Orpheum Theatre?

Limited street parking is available. Be careful of any signs indicating illegal parking because of construction zones or time/day restrictions. * Meters run Monday through Sunday until 6:00PM. * There is a Farmers Market behind the theatre on Wednesdays and Sundays which makes street parking very difficult for those matinee performances. Also, many public and private lots are in the area, such as: * Trinity Plaza Apartments: Enter on 8th Street on the left just past Market. Look for sign marked "Entrance". * CARPARK: Enter at yellow signs to the right on 8th Street just past Market. * Holiday Inn: Indoor lot on 8th Street to the right, 1/2 block past Market. * CARPARK on 9th Street: Go down 8th one block, turn right on Mission. Continue one block to 9th Street and turn right. CARPARK is at 55 9th Street, on the right just before Market.

Is there accessible seating?

The accessible seats are in the Orchestra section, as there are no elevators at the Orpheum. The seats are sold at the lowest price for each performance. A companion may purchase a ticket at the same price. The Orpheum offers Sennheiser Infra-Red headsets for the hearing impaired. They are available in the lobby before the performance and may not be reserved in advance. There is a limited number available. GROUP SALES: * A group is constituted by 20 or more persons attending the same performance. The group sales telephone number is: ( 415 ) 551-2020 The group sales hours are: Monday-Friday ...... 9:00 AM - 1:00 PM and 2:00 PM - 4:00 PM

What are the general rules of Orpheum Theatre?

* There is no dress code at the Orpheum. Most attendees dress as if going to a nice restaurant for dinner. In addition there are: * No cameras or recording devices allowed. * There is No smoking in the Orpheum theatre. * Late seating will be conducted at theatres discretion. * Pagers should be turned off or set to vibrate during the performance.

Are children allowed?

No children under five years of age are allowed to attend theatre performances. This includes babies held in a parents arms or on their lap. Everyone must have a ticket.