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The Big E Xfinity Arena

The Big E Xfinity Arena Tickets

875 Memorial Avenue,  West SpringfieldMA  01089

Venue Information

Venue Details


Please note: In heavy traffic conditions, local law enforcement and State Police will direct drivers via the quickest route based on traffic conditions at that time. Please follow their directions to get you to the Fair as soon as possible.

Due to bridge construction, please follow an alternate route to The Big E. More info and directions may be found at


On site, $10 Fee

Box Office Numbers

(413) 205-5109 BOX OFFICE
(413) 737-2443 EVENT INFO

Box Office Hours

Tickets are sold only through and Charge-by-Phone at 800-745-3000. If available, tickets will be sold at the Box Office on the day of the show only.

Types of Payment Accepted

Visa, Mastercard, Discover

Will Call

Pick up Will Call orders at the Courtesy Booth located between Gates 4 & 5, 24-hours after purchase or up to 3 hours prior to show. Customers must present a photo I.D. and the order number/receipt from their purchase. Only the person who purchased the tickets can pick up the tickets. An alternate pick up name may be placed on the account by contacting Ticketmaster at (800)653-8000. Tickets remaining at Will Call will not be resold. Refunds will not be given for tickets not picked up.

Accessible Seating

All accessible seating is located on floor level.

General Rules

For the safety and security of all our guests, the following are not permitted through the gates at The Big E: Weapons (with or without permit); Ammunition; Knives, Alcohol/Drugs; Skateboards; Rollerblades; Luggage or other large bags. All bags, purses and other items are subject to search. No outside food, beverages, coolers or bottles permitted on the fairgrounds. No laser light, cameras or recording devices are allowed. Still photography is sometimes permitted-contact the box office for the camera policy pertaining to a specific event. No smoking inside the venue.

Children Rules

Children ages 2 and under are free; must sit on adult's lap. All guests over the age of 2 must have a ticket.


Management reserves the right to refuse admission and is not responsible for accidents, losses, damages to property or lost tickets. In accepting this ticket the purchaser agrees to assume all risks. May not be combined with any other offer.

Outdoor, uncovered venue - all events will take place rain or shine. Single day admission to the Big E fair is included in ticket price.

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