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What are the box office phone numbers?
The Box Office can be reached at (216) 228-6300.
When is the box office open?
The Box Office is open Friday and Saturdays after 9PM.
What payment types are accepted?
The Box Office accepts cash.
What are the will call rules?
Will Call tickets can be picked up the night of the show at the Box Office. Customers must present the actual credit card, a picture ID and the confirmation number.
What are the parking options at Phantasy?
There is a lot in the back of the facility and street parking in the front and on the side. Meters are free after 6PM. Please do not park in the Mack Tools parking lot, they will tow.
What are the general rules of Phantasy?
Cameras and recording devices are not permitted.
Are children allowed?
This is an all age facility. Everyone must have a ticket.