DirectionsComing from the North: Take 90/94 East (Kennedy Expressway) to the Madison St. exit and make a right onto Madison St. Take Madison West. The building will be on your left. Our address is 1901 W Madison St.
Coming from the South: Take 55 North to the Damen/Ashland exit and make a left, go northbound for approximately 7 minutes. The building will be on your right.
Take 90/94 West to the Madison St. exit and make a left onto Madison St. Take Madison West. The building will be on your left. Our address is 1901 W Madison St.
Coming from the East: Take Madison St. West from the city. Again, our address is 1901 W. Madison. Coming from the West: Take 290 East (Eisenhower Expressway) to the Damen St. exit. Take Damen Ave. northbound to Madison St. Make a right onto Madison. The building will be on your left.
Specific Area Directions: From Lincoln Park/Lakeview/Wrigley: Take Halsted street Southto Madison Street. Make a right onto Madison. The building will be on your left.
From Comiskey Park: Take Halsted Street North to Madison St. Make a left onto Madsion. The building will be on your left.
From Downtown(Loop): Take Madison St. West from the city. Again, our address is 1901 W Madison.
From OHare Airport: Take 90 East (Kennedy Expressway)toward Chicago. 90 East will merge with 94 East. Continue on 90/94 East to Madison St exit. Take a right onto Madison and proceed west. The building will be on your left.
From Midway Airport: Take Cicero Ave North to 55 (Stevenson Expressway). Take 55 North to 90/94 West. Take 90/94 West (Dan Ryan Expressway which turns into the Kennedy Expressway)to Madison Street. Exit Madison and make a left onto madison. The building will be on your left.
ParkingThe United Center has 6,000 spaces in 11 parking lots surrounding the arena. Parking costs are as follows: Cars $25, $27 (Lots C &K) and $35, $37 (Lot H); Buses and Limousines $32 durning the week, $30 on week ends. All prices subject to change.
Box Office Numbers(312) 455-4653 (312) 455-4519 (TTY)
Box Office HoursMonday-Friday, 11:00 a.m. until 6:00 p.m.
Saturday, 11:00 a.m. until 4:00 p.m.
Sunday, closed if no performance
*Hours subject to change depending on event schedules.
Types of Payment AcceptedThe United Center Box Office accepts Cash, Visa, MasterCard, American Express and Discover Card.
Will CallTickets held at Will Call can be picked up beginning 90 minutes prior to the start of the actual event.
Accessible SeatingNot only is the United Center designed to 100% ADA compliance, but each team member has been specifically trained in assisting our guests with special needs. Should you have any questions regarding the accessibility of the arena or for ticket information, please call 312-455-4653 and ask for Guest Relations (312-455-4519 TTY). Tickets in wheelchair accessible areas are available on all levels of the United Center, and the arena offers 100 disabled parking spaces located in parking Lot G off of Damen Avenue. All washrooms, restaurants, first aid station, seating areas, Cash Stations, box offices, Concession stands and drinking fountains are all wheelchair accessible.
General RulesCameras are permitted in the arena for sporting events, however, for concerts and family shows, cameras and flash photography are not permitted. Video cameras and other recording devices are not permitted for family shows or concerts, however, they are permitted for sporting events. Video or audio recording of the actual game-in-play is not permitted. Outside food or beverages of any kind are not permitted inside the building. Guests wearing obscene or indecent clothing are not allowed on United Center property. Guest using foul or abusive language or gestures will be escorted from the arena. In accordance with the Chicago Clean Air Act of 2005, the United Center is a smoke-free facility. A designated smoking area is located outside of gate 7 only. Banners, signs, poles and sticks are not permitted inside the United Center. Laser pens and pointers are not permitted. Please remember that the United Center does have a no-readmittance policy. Policies subject to change depending on the nature of the event.
Children RulesChildren under 36" in height are not required to have a ticket for admission. Any child who enters without a ticket must comfortably share a seat with an accompanying adult. Childrens I.D. bracelets, which can be marked with the seating location, are available at all Guest Relations booths. This is to assist the United Center in properly reuniting lost children with their parents.
Miscellaneous Doors: Doors to the United Center generally open 1 1/2 hours prior for all sporting events and concerts, and 1 hour prior for family shows such as the circus and ice shows. Luxury Rental Suites: For information on renting one of our 20, 40 or 80 person Luxury Rental Suites or super Suites, please call 312-455-4000. Scoreboard Messages: For information on a scoreboard message during a Chicago Blackhawks game, please call 312-455-7000. For information on a Chicago Bulls game, please call 312-455-4000. Cash Stations: Three Cash Stations are located in the Box Office lobby at section 106, next to Fandemonium at section 116 , and on the 300 Level at section 309. First Aid Stations: First Aid Stations are located at sections 115 and 327. Translators: Translators for a variety of languages are provided through Guest Relations.