Total Mortgage Arena Tickets

Address

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What are the box office phone numbers?

Box Office Info: 203-345-2400, Main Office (+ Other Departments): 203-345-2300, Bridgeport Islanders Ticket Sales: 203-579-5231

When is the box office open?

Non-Event Day Hours: Wednesdays 10am to 4pm Event Day Hours: The box office will open starting at 2:00pm. For events that start at or prior to 3pm, the box office will open two hours prior to general public doors. The box office will stay open until one hour into the event based on the event's needs. All times are subject to change. The Box Office is located outside of the venue to the right of the main entrance doors on the corner of Main St. & South Frontage Rd.

What payment types are accepted?

AMEX, VISA, MASTER CARD & DISCOVER. No cash or checks are accepted.

What are the will call rules?

Mobile ticket delivery is the primary delivery method of tickets at the Total Mortgage Arena. Tickets left for an individual can be picked-up on the day of the show. Customer must present a photo I.D. & an order confirmation number if provided. NOTE: The Box Office will not release tickets to anyone other than the name given at the time the order was placed. The box office does not take in any tickets from patrons to be left at will call.

What are the parking options at Total Mortgage Arena?

Parking is located in both the Transit Garage at Harbor Yard on South Frontage Road & in the surfaces between Lafayette St & Broad St. Event parking fees apply in both areas.

Is there accessible seating?

ADA seating areas vary according to the event & available at all points of purchase. Permanent locations for patrons with special needs are located on all three concourse levels of the Arena and are accessible from the ground level via an elevator. Other locations may be available depending on the actual set up of the event. All areas of the facility are accessible including the main entrance, box office, concessions, restrooms and all seating areas including luxury boxes.

What are the general rules of Total Mortgage Arena?

Total Mortgage Arena is a smoke free facility. No re-entry, patrons are not permitted to re-enter the building during an event once they have left. Bags will not be permitted at entry to Total Mortgage Arena, except for bags used exclusively for medical equipment or diaper bags for the care or infants and toddlers. Guests will still be permitted to bring a clutch purse into Total Mortgage Arena, provided they are 8 x 5 x 1 inches or smaller. There is no check-in location for prohibited bags or items at the Arena. All medical bag, diaper bags and clutch purses are subject to search and will be marked with a daily pass. Patrons are encouraged to check with the Box Office for specific event restrictions prior to arriving for the show since we do not have storage capabilities. Cameras/video and audio equipment are generally not permitted in the building in order to comply with artist or event restrictions. Certain events may allow limited use. Shirts and shoes must be worn, no outside food or beverage (incl. water bottles), chains, weapons, laser pointers, vapes, lighters, aerosol cans, illegal substances, animals, beach balls or other inflatable items, bull horns or noise makers, fireworks, backpacks, signs or confetti. Smoking and vaping are prohibited at all Total Mortgage Arena events. There are no designated smoking areas at the facility. Guests leaving the facility will not be permitted to re-enter.

Are children allowed?

Unless otherwise specified, all children 24 months and older must have a ticket, be accompanied by an adult and must occupy his/her own seat. Discounted tickets for children may be available for events. Age restrictions and availability of discounted tickets are determined by the event. Please note that certain shows may have their own policies for children's admission. Please note that certain shows may have their own policies for children's admission.