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Arthur Ashe Stadium Tickets

Flushing Meadows Corona Park,  FlushingNY  11368

Venue Information

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Venue Details

Directions

DIRECTIONS BY CAR

FROM MANHATTAN: Take the RFK Bridge (formerly Triborough) to the Grand Central Parkway East. Exit the Grand Central Parkway East at Exit 9E – I-678/RT-25A East/Northern Boulevard East. Follow signs for US Open/Tennis Parking.

FROM BROOKLYN (OPTION #1): Take the Brooklyn-Queens Expressway (BQE/I-278) East to the Grand Central Parkway East. Exit the Grand Central Parkway East at Exit 9E – I-678/ RT -25A East/Northern Boulevard East. Take the RT-25A East/Northern Boulevard East exit ramp toward the Mets stadium. At the 1st traffic light off the exit ramp, make a right onto Shea Road. Follow signs to US Open Parking.

FROM BROOKLYN (OPTION #2): Take the Jackie Robinson Parkway to the Van Wyck Expressway North. Exit the Van Wyck Expressway at Exit 12A. Continue straight on to College Point Blvd. Follow signs to US Open Parking.

FROM LONG ISLAND: Take the Long Island Expressway (LIE/I-495) West to Exit 22B - College Point Blvd. At first light, make a right on College Point Blvd. Follow signs to US Open Parking.

FROM CONNECTICUT/WESTCHESTER (OPTION #1): Take I-95 to the Whitestone Bridge to the Whitestone Expressway South. Stay to the left and take the Van Wyck Expressway. Exit the Van Wyck Expressway South at Exit 12A – College Point Blvd. Follow signs to US Open Parking.

FROM CONNECTICUT/WESTCHESTER (OPTION #2): Take I-95 to the Throgs Neck Bridge to I-295/Clearview Expressway South. Exit I-295/Clearview Expressway South at Exit 4 – Long Island Expressway (LIE/I-495) West. Take the Long Island Expressway (LIE/I-495) West to Exit 22B - College Point Blvd. At the first light, make a right on College Point Blvd. Follow signs to US Open Parking.

FROM NORTHERN NEW JERSEY (OPTION #1): Take the George Washington Bridge to the Harlem River Drive, then to the RFK Bridge (formerly Triborough). Follow “FROM MANHATTAN” directions above.

FROM NORTHERN NEW JERSEY (OPTION #2): Take the George Washington Bridge to the Cross Bronx Expressway, then to the Whitestone Bridge. Take the Whitestone Expressway South. Stay to the left and take the Van Wyck Expressway. Exit the Van Wyck Expressway South at Exit 12A – College Point Blvd. Follow signs to US Open Parking.

FROM SOUTHERN NEW JERSEY: Take the Verrazzano Bridge to the Brooklyn-Queens Expressway (I-278) East to the Grand Central Parkway East. Follow “FROM BROOKLYN” directions above.

Parking

LIMITED PARKING

IMPORTANT PARKING INFORMATION
for the 2014 US Open:


TRAFFIC ALERT!

PLEASE USE MASS TRANSIT!

We strongly recommend all US Open attendees utilize public transportation during the Tournament. Parking will be extremely limited throughout the US Open. Additionally, the USTA anticipates extreme traffic conditions during Mets conflict dates.

The 2014 Mets conflict dates are:
Tuesday 8/26
Wednesday 8/27
Thursday 8/28
Friday 8/29
Saturday 8/30
Sunday 8/31
Monday, 9/8

AVOID EXTENSIVE DELAYS & USE MASS TRANSIT!

For the latest in up-to-date US Open transportation, parking and traffic information, please visit the US Open website usopen.org. Additionally, please visit the MTA’s website for mass transit schedule and fare information at: http://www.mta.nyc.ny.us/.


Public Transportation
Subway:
Take the #7 Flushing subway from either Times Square or Grand Central Terminal to the Mets/Willets Point Station. The USTA Billie Jean King National Tennis Center is a short walk down the ramp from the station. The ride takes about thirty minutes.

Or you can take the E or F trains to Roosevelt Avenue and transfer upstairs to the #7 train and follow the directions above.

Long Island Railroad:
The Long Island Railroad/Port Washington branch can get you to the USTA Billie Jean King National Tennis Center during the US Open only (the Mets/Willets Point Station) in about fifteen minutes. Contact the railroad for schedule information at (718) 217-5477

AIRPORT INFORMATION

LaGuardia Airport:
Flushing, New York
Grand Central Parkway E. to Citi Field exit.
Follow signs to USTA Billie Jean King National Tennis Center.
Approximately 10 mins. from Tennis Center
(718) 533-3400

Newark International Airport:
Newark, New Jersey
N.J.Tpke. to George Washington Bridge, Cross Bronx Expwy to Whitestone
Bridge to Citi Field or RFK Bridge to Grand Central Pkwy to Citi Field exit.
Follow signs to USTA Billie Jean King National Tennis Center
Approximately 1 hour from Tennis Center
(973) 961-6000

JFK International Airport:
Queens, New York
Long Island Expressway to Grand Central Pkwy to Citi Field exit.
Follow signs to USTA Billie Jean King National Tennis Center
Approximately 30 mins. from Tennis Center
(718) 244-4444

Box Office Numbers

Box Office: 718-760-6363

USTA Member Services: 1-800-990-8782
(Mon - Fri 9AM-5PM EST)


Box Office Hours

NEW FOR 2014: THE BOX OFFICE WILL NOT BE OPEN FOR PUBLIC SALE ON JUNE 9TH.

The box office is located at the venue, on the East Side of Louis Armstrong Stadium.

Non-Tournament hours beginning Friday, July 11 are: Friday 9AM - 5PM, Saturday and Sunday 10AM - 4PM. Closed Monday through Thursday.

Starting Monday, August 11, Non-Tournament hours are Monday through Friday 9AM – 5PM, Saturday and Sunday 10AM – 4PM.

Saturday, August 23 (AAKD): 9AM – 5PM
Sunday, August 24: 10AM – 4PM

Hours of operation during the US Open are: 9AM - 9PM Daily (except for the final weekend, 9/5-9/8)

Box office hours of operation are subject to change.


Will Call

PICK-UP TICKETS ONE HOUR PRIOR TO EVENT ONLY FOR TM ORDERS. CUSTOMER MUST PRESENT THE ACTUAL CREDIT CARD USED TO PLACE ORDER AND A PHOTO I.D. NO OTHER TICKETS CAN BE LEFT AT WILL CALL.

General Rules

Day and evening session tickets entitle customer to a reserved seat in Arthur Ashe Stadium for that session (day or evening) only. It also allows general admission access to all court and stadium matches for that session on a first-come, first-served basis. Evening session tickets allow access beginning at 6:00PM.

Reserved tickets for Louis Armstrong Stadium are sold only for the first nine (9) day sessions. A reserved ticket entitles you to a reserved seat in Louis Armstrong Stadium and allows admission to Grandstand and field courts based on availability. A reserved Louis Armstrong ticket does not allow entrance into Arthur Ashe Stadium. Tickets are only sold for the day sessions.

Grounds admission tickets (sold by date) allow access to the National Tennis Center grounds including all court and stadium matches, EXCEPT Arthur Ashe Stadium. Grounds admission tickets allow access beginning at 9:30AM.

Security Information

We would like to take this opportunity to assure you that the safety of our patrons is our highest priority. In conjunction with federal, state and local authorities, we will have several important security measures in place at the 2014 US Open.

All patrons will go through a screening process at the entry gates. There will be a limit of one bag per person admitted on to the grounds. All bags are subject to search and cannot be larger than 12"W x 12"H x 16"L. There will be no bag storage on the grounds. For a nominal charge, there is a bag storage facility outside the grounds.

We recommend that ticketed fans allow extra time to enter the grounds. The existing policy of prohibiting knapsacks/backpacks, bottles, cans, coolers, video cameras/recording devices or any items deemed by management to be dangerous or inappropriate remains in effect. Most of the security measures being deployed will not be visible to fans. Rest assured, the US Open will be a safe, secure environment.


For further information, visit these websites: usopen.org or usta.com


Children Rules

Everyone ages 2 and up needs a ticket. Children under 2 are free and do not need a ticket.

ARTHUR ASHE KIDS DAY - Sat 8/23/14
Gates 9:30AM

Join the USTA and the world's best tennis players for a day of fun for the entire family. Order your tickets now for the ARTHUR ASHE KIDS' DAY stadium show (1PM-4PM) featuring pro-celebrity matches, a tennis skills challenge and big-name musical entertainment.
LOGE SEATS: $25
PROMENADE GENERAL ADMISSION: $10


Miscellaneous

2014 US Open Inclement Weather Policy*

The following ticket exchange policy applies to individual session tickets purchased directly through Ticketmaster, usopen.org or in person at the USTA Billie Jean King National Tennis Center Box Office. Please note that this ticket exchange policy does not apply to the following tickets which are not available for refund or exchange:

(a) Arthur Ashe Stadium Courtside, Loge and Promenade Subscription tickets (as Subscribers of Record have access to all matches through tournament completion);
(b) Arthur Ashe Stadium Luxury Suite tickets;
(c) all tickets issued as Complimentary;
(d) all tickets purchased through any auction, exchange, resale or secondary outlet (including individual session tickets purchased through the official US Open Ticket Exchange by Ticketmaster);
(e) all tickets received through Ticketmaster Ticket Transfer; and
(f) all tickets for sessions #23 - #26.

Patrons are advised that the US Open schedule of play as well as session dates, number of matches, and starting times are subject to change for all sessions. Tickets are not eligible for refund or exchange due to one or more changes in the US Open schedule of play.

TICKET EXCHANGE POLICY (Please read above to determine if your tickets are eligible for exchange)

If a US Open session is cancelled (as provided for in the Cancellation Provisions below), tickets can be exchanged on a one-for-one basis for either this year’s US Open (2014), if applicable, or next year’s US Open (2015) as follows:

I. For the 2014 US Open (Box Office Only)
If the USTA elects, in its discretion, to permit exchanges for the 2014 US Open, tickets may be brought to the USTA Billie Jean King National Tennis Center Box Office for exchange for select sessions, if any, determined at the discretion of the USTA and subject to availability for the 2014 US Open.

II. For the 2015 US Open (By Mail Only)
Ticket holders must submit a written request along with their actual tickets within 30 days of the last day of the 2014 US Open in order to exchange tickets for the same session, subject to availability, for the 2015 US Open. Tickets should be sent via certified mail to:

US Open Ticket Office
USTA Billie Jean King National Tennis Center
Flushing Meadows–Corona Park
Flushing, NY 11368

The USTA cannot guarantee ticket availability, exchange of equal value or comparable seat location. The USTA reserves the right, in its discretion, to process ticket exchanges directly, or to issue vouchers, US Open Event Cards or other redemption tools to process ticket exchanges. All ticket exchanges are final, and there will be NO REFUNDS OR CREDITS.

CANCELLATION PROVISIONS
Cancelled/Completed Session Definitions for:
Sessions #1 through #22 for Arthur Ashe Stadium Ticket Holders
Louis Armstrong Stadium & Grounds Admission Ticket Holders

Cancelled Sessions

Length of play – 0 mins
Number of Completed matches – 0
Arthur Ashe Stadium Ticket Holders - Day Session match play in Arthur Ashe Stadium has not begun by 5:00 pm or Evening Session match play in Arthur Ashe Stadium has not begun by 9:45 pm due solely to inclement weather.*
Louis Armstrong Stadium & Grounds Admission Ticket Holders - Day Session match play in Louis Armstrong Stadium, Grandstand or on any outer court has not begun by 5:00 pm.
Tickets are eligible for exchange as provided in the Ticket Exchange Policy above.**

Length of play – 0-59 mins
Number of Completed matches – N/A
Arthur Ashe Stadium Ticket Holders - Day or Evening Session is ended before the completion of 60 minutes of play in Arthur Ashe Stadium.
Louis Armstrong Stadium & Grounds Admission Ticket Holders - Day Session is ended before the completion of 60 minutes of play in Louis Armstrong Stadium, Grandstand or on any outer court.
Tickets are eligible for exchange as provided in the Ticket Exchange Policy above.**

Length of play – 0-89 mins
Number of Completed matches – 0
Arthur Ashe Stadium Ticket Holders - Day or Evening Session is ended before the completion of 90 minutes of play (with no completed matches) in Arthur Ashe Stadium.
Louis Armstrong Stadium & Grounds Admission Ticket Holders - Day Session is ended before the completion of 90 minutes of play (with no completed matches) in Louis Armstrong Stadium, Grandstand or on any outer court.
Tickets are eligible for exchange as provided in the Ticket Exchange Policy above.**

Completed Sessions

Length of play – 60-89 mins
Number of Completed matches – 1 +
Arthur Ashe Stadium Ticket Holders - Match play in Arthur Ashe Stadium for a Day Session begins by 5:00 pm or an Evening Session begins by 9:45 pm*** and one match is completed. Inclement Weather Policy does not apply.
Louis Armstrong Stadium & Grounds Admission Ticket Holders - Day Session match play in Louis Armstrong Stadium, Grandstand or on any outer court begins by 5:00 pm and one match is completed. Inclement Weather Policy does not apply.
Tickets are not eligible for exchange or credit.

Length of play – 90 + mins
Number of Completed matches – No completed matches necessary
Arthur Ashe Stadium Ticket Holders - Match play in Arthur Ashe Stadium for a Day Session begins by 5:00 pm or an Evening Session begins by 9:45 pm*** and 90 minutes of tennis has been played. Inclement Weather Policy does not apply.
Louis Armstrong Stadium & Grounds Admission Ticket Holders - Day Session match play in Louis Armstrong Stadium, Grandstand or on any outer court begins by 5:00 pm and 90 minutes of tennis has been played. Inclement Weather Policy does not apply.
Tickets are not eligible for exchange or credit.

* If Evening Session play begins after 9:45 p.m. due to length of play of Day Session or other extenuating circumstances, Evening Session will not be considered cancelled and USTA may adjust the scheduled matches (i.e., number, location, order of play, etc.) as it deems necessary.
**No refunds or credits will be provided if face value of tickets for cancelled session exceeds face value of exchanged tickets.
***If Evening Session play begins after 9:45 p.m. due to length of play of Day Session or other extenuating circumstances (other than due solely to inclement weather), Evening Session will not be considered cancelled and USTA may adjust the scheduled matches (i.e., number, location, order of play, etc.) as it deems necessary.

If any new, ticketed Session(s) is added to the official US Open schedule, and such new Session(s) is scheduled prior to Session #23, then the above provisions regarding Sessions #1 through #22 for Arthur Ashe Stadium ticket holders and for Louis Armstrong Stadium & Grounds Admission ticket holders will also apply to Arthur Ashe Stadium ticket holders and to Louis Armstrong Stadium & Grounds Admission ticket holders for the new Session(s).

SPECIAL EXCEPTIONS

I. For Sessions #23 through #26
(a) This Inclement Weather Policy does not apply to sessions #23 through #26 as original tickets will be honored for the rescheduled session(s). In the event of inclement weather or other extenuating circumstances affecting sessions #23 through #26, ticket holders should go to www.usopen.org for information regarding all rescheduling decisions. The USTA will attempt to reschedule these sessions in sequential order.

(b) This Inclement Weather Policy does not apply to any new, ticketed Session(s), if any, added to the official US Open schedule if such new Session(s) is scheduled after Session #22 as original tickets will be honored for the rescheduled session(s) for any such new, ticketed Session(s).

II. Louis Armstrong Stadium Plan Holders and Mini-Plan Holders
Louis Armstrong Stadium plan holders and Mini-Plan holders have two options regarding sessions considered cancelled due to inclement weather. They may either exchange the tickets at the USTA Billie Jean King National Tennis Center Box Office for select sessions, if any, determined at the discretion of the USTA, and subject to availability, for the 2014 US Open (if the USTA elects, in its discretion, to permit exchanges for the 2014 US Open), or return the tickets and the ticket value will be applied toward their 2015 ticket plan renewal. No refunds or credits will be provided if face value of tickets for cancelled session exceeds face value of exchanged tickets or ticket plan holders do not obtain a 2015 ticket plan renewal.

III. VIP Table/Premium Seat Package and USTA Member Hospitality Package Cancellation & Exchange Policy:

Closing of Facility
In the event that the USTA Billie Jean King National Tennis Center does not, for any reason, open for the applicable US Open tournament session(s), then the USTA agrees to: (i) refund the Hospitality portion of the package fee for any such session and (ii) either (as selected by the USTA in its sole discretion): (A) utilize the Ticket Exchange Policy as provided above with respect to the applicable Tickets, or (B) refund the face value of the Tickets paid.

Cancellation of Session
So long as the USTA Billie Jean King National Tennis Center is open for the applicable US Open tournament session(s) date(s)/time(s), there shall be no refund(s) for the package fee by the USTA for the applicable session(s) even if the session(s) scheduled for such date(s)/time(s) is ultimately cancelled, rescheduled and/or no matches are played due to weather or other reasons. If however, such session(s) is cancelled or rescheduled (or tennis is otherwise limited in a manner specified in this US Open Inclement Weather Policy with respect to the applicable Tickets), then the USTA agrees to either (as selected by the USTA in its sole discretion): (A) utilize the Ticket Exchange Policy as provided above with respect to the applicable Tickets, or (B) refund the face value of the Tickets paid.

In each instance, the applicable Tickets must be returned to the US Open Ticket Office, USTA Billie Jean King National Tennis Center, Flushing Meadows-Corona Park, Flushing, NY 11368 by the client within thirty (30) days of the date of the applicable session. No exchange or refund will be provided for Tickets not returned within such thirty (30) day deadline; the policy set forth in this subsection applies to single session Tickets only. The USTA reserves the right to alter, change and/or modify any and all cancellation and refund policies.

* This Policy is subject to change at the discretion of the USTA.

2014 Arthur Ashe Kids’ Day – August 23, 2014
Inclement Weather Policy*

The following policy applies to Arthur Ashe Kids’ Day ticket holders who purchased tickets through Ticketmaster, usopen.org or the USTA Billie Jean King National Tennis Center Box Office. Please note that this policy does not apply to: (1) 2014 Arthur Ashe Kids’ Day Luxury Suite tickets; (2) all 2014 Arthur Ashe Kids’ Day tickets issued as Complimentary; (3) all 2014 Arthur Ashe Kids’ Day tickets purchased through any auction, exchange, resale or secondary outlet (including individual session tickets purchased through the official US Open ticket exchange, the Ticketmaster ticket exchange or the TicketsNow ticket exchange); (4) all 2014 Arthur Ashe Kids’ Day tickets received through Ticketmaster Ticket Transfer; (5) 2014 Arthur Ashe Kids’ Day grounds activities not requiring a ticket for entry; and (6) all 2014 US Open tickets.

If the Arthur Ashe Kids’ Day Stadium Show is cancelled (as defined below), qualifying 2014 Arthur Ashe Kids’ Day tickets will be refunded as follows. All refunds will include total ticket purchase price plus any service charge paid (processing and delivery fees are non-refundable). Credit towards 2015 Arthur Ashe Kids’ Day and/or US Open tickets will not be offered in lieu of a refund.

1. If you purchased your 2014 Arthur Ashe Kids’ Day tickets online, by phone or by mail, using a credit card, your refund will be processed automatically:

If you purchased your tickets online through Ticketmaster.com or usopen.org, by phone through Ticketmaster, or by an order form mailed to the USTA Billie Jean King National Tennis Center Ticket Office, and you paid by credit card, your refund will be processed automatically in the form of a credit to the credit card used (please allow up to eight weeks, or two billing cycles, for the credit to post).

2. If you purchased your 2014 Arthur Ashe Kids’ Day tickets by mail using a check, via order form mailed to the USTA Billie Jean King National Tennis Center Ticket Office, your refund will be processed automatically:

In the form of a check issued to the name of the purchaser of record. Your refund check will be sent to you by mail to the address provided (please allow up to eight weeks for checks to be processed).

3. If you purchased your 2014 Arthur Ashe Kids’ Day tickets in person (using cash, check or credit card) at a Ticketmaster outlet or the USTA Billie Jean King National Tennis Center Box Office Window, then you must submit your tickets by mail for a refund as follows:

Ticket holders must submit a written request, including name, address and daytime telephone number, along with their actual tickets within 30 days of the last day of the 2014 US Open in order to receive a refund for 2014 Arthur Ashe Kids’ Day tickets. Your refund check will be sent to you by mail to the address provided (please allow up to eight weeks for checks to be processed).

Tickets and accompanying information must be sent via certified mail to:

US Open Ticket Office
USTA Billie Jean King National Tennis Center
Flushing Meadows–Corona Park
Flushing, NY 11368

Stadium Show cancellation definition and inclement weather refund policies* are as follows:
• If the Stadium Show has not begun by 5:00 pm on Saturday August 23, 2014, it will be considered cancelled.

• If the Stadium Show begins prior to 5:00 pm and music and/or tennis activities have been performed for 60 minutes (in the aggregate) or more, the Inclement Weather Policy does not apply as the Stadium Show is considered officially complete.

• If the Stadium Show begins prior to 5:00 pm but is cancelled prior to the performance of 60 minutes (in the aggregate) of music and/or tennis activities, the Stadium Show is considered cancelled and the Inclement Weather Policy will apply.

* This policy is subject to change at the discretion of the USTA.


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