Directions:

From All Points:
Exit 168 off of Route 81. Take right off of exit on to Highland Park Blvd.

Parking:

Plenty of Parking - $5.00 fee for events.

WBS Penguins Hockey and WBS Pioneer Football have free parking (included in ticket price).

Public Transportation:

No Public Transportation
Taxi service available by phone.

Box Office Numbers:

Box Office: (570) 970-7600

Group Sales : (570) 970-3519 (Group guidelines vary per show and are not valid for every event)

Box Office Hours:

SUMMER BOX OFFICE HOURS:

Monday - Friday : 10am-5pm.
Saturday-Sunday: Day of event & high demand on sales ONLY! Please call (570)970-7600 for details.


IN SEASON BOX OFFICE HOURS:

Monday-Friday: 10am-6pm
Saturday: 10am-4pm
Sunday: For events only. Open at 9am when event begins at 2pm or earlier, opens at 12pm when event begins after 2pm.

Box office located adjacent to East gate.
Box Office will be open for all ticketed events and will remain open as sales warrant.
Doors open approximately 1 hour before event time.

Suite Rentals are available for most events. Please call (570) 970-7600 ext. 1106 for information.

Types of Payment Accepted:

Cash, American Express, Visa, Mastercard, Discover, Travelers Checks. No Diners Club or Checks.

Will Call:

Any tickets purchased by 5pm the day before the event may be picked up anytime the day of the show. Tickets purchased prior to that time can be picked up 48 hours after the purchase. Tickets purchased on the day of the event may be picked up beginning 2 hours prior to the start of the event.

Customers must bring their credit card, driver's
license and confirmation number to pick up Will Call orders.

Accessible Seating:

This is an accessible venue.

Please click on accessible seating icon on event page or call your local Ticketmaster Charge-By-Phone number. In Wilkes-Barre/Scranton it is (570) 693-4100.

For those customers in need of mobility impaired seating, and are able to do some stairs, we ask you to request row R or row Q in the lower level. There are approximately 6 steps to row R & 8 steps to row Q. Thank you for your cooperation.

General Rules:

The following items are PROHIBITED in the Arena: coolers, backpacks,oversized bags,bottles, cans and containers, outside food or beverages, horns, whistles, banners, noisemakers, laser pens, video cameras or recording devices, illegal substances, weapons or any other threatening objects.

Banners, Signs, cameras and recording device policies vary from event to event. Please call on the day of the show for details.

Bags are checked for every event. Other security measures may be used depending on event.

The Arena is a SMOKE FREE facility.
There is no Re-Entry upon Exit.

Children Rules:

Children Under 2 are free for most events.
2 and older require a ticket.

Discounts may vary from event to event.

Miscellaneous:

Home of the Wilkes-Barre/Scranton Penguins Hockey.
Home of the Wilkes-Barre Scranton Pioneers of the
Arena Football 2 league. The Wachovia Arena was formerly the First Union Arena and is not affiliated with the Wachovia Center/Spectrum in Philadelphia, PA. There are concessions available with merchandise, food and beverages. Restrooms are located on all levels and a family restroom is located at Guest Services (behind Section 110).


Concessions: yes with and without alcohol.
All Discounts are determined by the show.
Restaurants nearby:TGI Fridays; Applebees;Olive Garden, Outback Steak House , Applebee's Ground Round.
Hotels Nearby:Hilton Garden Inn, Holiday Inn, Woodlands Inn & Resort, Days Inn, Red Roof Inn,and Hampton Inn.
Hotels Nearby: Holiday Inn, Hilton Garden Inn ( Now OPEN), and More...
FOR MORE INFORMATION PLEASE VISIT: www.wachoviaarena.com
The Wachovia Arena is located in Wilkes Barre, PA, approximately 2 hours north of Philadelphia.