(727) 825-3250 (888) FAN-RAYS - Box Office / Special Services Guest Relations and Lost & Found : (727) 825-3448, during normal business hours, Monday - Friday from 8:30am until 5:30pm GROUP SALES : groupsales@raybaseball.com (727) 825-3406

When is the box office open?

IN Season HOURS : Mon - Fri 9am until 5:30pm Sat - 9am until 3pm Sun - Noon until 4pm

What payment types are accepted?

Cash, Visa, MasterCard, American Express, Discover

What are the will call rules?

Location: Gate 4 (west side of stadium) Opens: 2 hours prior to event time Customer must present the actual credit card used for the purchase, a photo ID and Ticketmaster order number in order to receive tickets.

What are the parking options at Tropicana Field?

CARS: Game Day Parking Ranges from $15 to $30 depending upon the respective game and availability Parking Lots : 1, 2, 3, and 4 on west side of stadium Parking Lots : 6, 7, 8, and 9 on east side of stadium (Near Rotunda main entrance) Pre-Paid Advance Parking for Lots 3 and 4 subject to availability at Box Office, raysbaseball.com or 1-888-FAN-RAYS BUSES, RV'S, OVERSIZED VANS AND TRUCKS: Lot 8 (Grass) ranges from $30 to $40 per game. Complimentary Parking is available for vehicles with four or more passengers for all Sunday games (subject to lot availability) For more information on parking, please visit raysbaseball.com

Is there accessible seating?

Tropicana Field is an accessible venue.

What are the general rules of Tropicana Field?

* ITEMS -NOT- ALLOWED IN FACILITY : No food / beverage (with exception noted below) No recording devices No alcohol No cans No bottles No pets(seeing eye dogs ok) * ITEMS ALLOWED IN FACILITY : Food/Drink/Soft sided Containers: Food items wrapped, bagged or contained in clear packaging (peanut bags, re-sealable plastic bags, etc.) in soft containers no larger than 16"x16"x8" that can fit under a fans seat. Snacks for children Single-serving juice boxes Bottled water in sealed plastic water bottles (no larger than 1 liter.) Small Bags: Bags, backpacks or other articles must fit within a space of 16 inches long, 16 inches tall, and 8 inches wide and are subject to inspection from security. Electronic Equipment: Radios and televisions are allowed in the stadium as long as they do not interfere with other fan's enjoyment of the game. Cameras (still and video) are permitted in the stadium provided they are for personal use only and do not provide any sight obstructions to other fans. The taping of game footage and the transmission of any description or reproduction of game activity are prohibited. * SMOKING POLICY: Smoking IS STRICTLY PROHIBITED in all seating sections and restrooms at Tropicana Field. There are certain gates around the building that are designated as outside smoking areas. ATM MACHINES: located on main concourse in the 1st & 3rd base food courts -- there are also 2 machines located in the centerfield street area. One located at Gate 1 Guest Services. One located at Gate 5 across from section 107. Pay telephones are located on all levels