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What are the box office phone numbers?
(518) 371-0012
When is the box office open?
Our Box Office is located to the right side of the club. Box Office Hours are Monday-Friday 11:00am-4:00pm. The Box Office is open on Saturday/Sunday if there is an event. Hours vary on show days.
What payment types are accepted?
We accept MasterCard, Visa, AMEX, Discover, Debit in advance. Cash only at the door.
What are the will call rules?
Will Call tickets are available when doors open at the center door.
What are the parking options at Upstate Concert Hall?
We have a large parking lot with plenty of room.
Is there accessible seating?
Upstate Concert Hall is General Admission only. There are seats around the venue, but it is first come first served. We are handicapped accessible.
What are the general rules of Upstate Concert Hall?
All shows are 16+ W/ID (no exceptions) unless with a parent or legal guardian who is 21 years of age or older. No outside beverages are allowed. 21 and up allowed re-entry for most shows (subject to change at any time).