Rating: 3 out of 5Concessions broke
by Bmcum on 11/9/23First Horizon Park - NashvilleReally wanted to give 5 stars but my concession experience left a bad taste in my mouth (pun intended) The game itself, the venue and parking was great. The concessions leave much to be desired. Lines were long and service was slow. The concession areas ran out of multiple items by the 5th inning. It’s as though they weren’t prepared. If that wasn’t bad enough, the ordering system didn’t take this into account. By getting rid of people working at cash registers, and nobody monitoring the system. You were able to order things that concession stand did not have. After waiting 15 minutes for my food I finally asked someone what was taking so long and they said they were out of both pizza and pretzels, which was all I had ordered. Had I not asked I could’ve been standing there the entire game without knowing that my food was never going to be ready. The same applied for people who were ordering bottled soft drinks only to wait and find out that they were out of everything but water. The iPad based ordering system also seemed to slow things down since people had to hunt for the items on the interface versus having an attendant who actually knows what’s there operating the system.