Is there accessible seating?
Dreamland is a standing only venue, unless otherwise specified for individual events. It is important to review our FAQs and terms carefully before making the decision to purchase a ticket for one of our events. Dreamland cannot be held responsible for any damage or injury caused by attending an event that may not be suitable to individual disabilities or existing injuries. If you have any questions or concerns, please speak to a member of the Dreamland team or Dreamlands authorised ticket provider, before purchasing tickets. Dreamland has four main event areas, The Scenic Stage Arena, Hall by the Sea, The Ballroom and the Roller Room. All areas with the exception of the Scenic Stage Arena, are indoor venues. All of Dreamlands venues are accessible for wheelchairs. If you need assistance when visiting, then youll find members of the Dreamland Team on hand, and they will be happy to help. There are accessible platforms available during events on the Scenic Stage and in Hall by The Sea, please note these areas are restricted by numbers and must be prebooked. Accessible tickets, both General Admission and Accessible Platform are only available through Dreamlands website and our authorised ticket providers. Dreamland offers two types of accessible ticket options. Accessible tickets are available on a first come, first served basis via Dreamlands website and Dreamlands authorised ticket providers only. Accessible Ticket Definitions: General Admission Accessible + Companion This is a ticket giving access to the event general admission area. These tickets are sold in pairs but priced as one ticket. This means there is a complimentary ticket for a personal assistant or companion. These tickets do not give access to seating, or the accessible platform. Accessible Platform + Companion This is a ticket giving access to the accessible platform. These tickets are sold in pairs but priced as one ticket. This means there is a complimentary ticket for a personal assistant or companion or carer. There is space on the platform for wheelchairs and some seating is also provided. • When either accessible ticket option is purchased, the buyer will need to bring proof of eligibility with them to the event and show this to the team on entry. The forms of proof the team will be looking for are listed below: A certified NHS letter from your doctor or consultant clearly stating why you are eligible for an accessible ticket. • A letter from a professional body (e.g. Nurse, Bupa Healthcare Advisor etc) clearly stating why you are eligible for an accessible ticket. • A DLA, DWP or PIP letter stating you are entitled to an accessible ticket. Please note that Blue Badges are not accepted as proof of eligibility. Outdoor Scenic Stage Arena The majority of the Scenic Stage Arena and surrounding outdoor area is paved with flat surfaces and paths, although loose pea shingle is used in certain area. If you require additional assistance do not hesitate to ask a member of the Dreamland Team. Indoor Venues Hall by the Sea is accessible by either the stairs or a lift adjacent to this area. The Ballroom is accessible and is located on the ground floor of Dreamland. The Roller Room is accessible and is located on the ground floor of Dreamland. Please note wheelchairs are not available to hire at Dreamland, we therefore advise you to bring your own. If you require additional assistance, we ask you contact our Guest Experience Team ahead of your visit on customerservices@dreamland.co.uk Assistance Dogs are permitted providing there is sufficient documentation, and the assistance dog is trained and registered. Assistance Dogs are not permitted in ride queue lines or on rides. The Assistance Dog must remain with a party member and kept on a lead at all times.
