Directions:

Complimentary transportation to The Venue available from downtown Chicago! Please call (219) 473-6358 for more information.

From O'Hare Airport - Chicago, IL
I-190 East to I-90/94 East to Chicago Skyway - exit Indianapolis Blvd.

From Midway Airport - Chicago, IL
I-55 North to I-90/94 East to Chicago Skyway - exit Indianapolis Blvd.

From downtown Chicago, IL
I-90/94 East to Chicago Skyway - exit Indianapolis Blvd.

From Illinois
I-80/94 East to Calumet Ave North
Or I-57 North to I-94 West to I-90 East (Chicago Skyway) - exit Indianapolis Blvd.

From Indiana
I-80/94 West to Calumet Ave North
Or I-65 North to I-90 West to Calumet Ave North

Parking:

Free self park. Valet and preferred parking available on site.

Box Office Hours:

Box Office Hours are Monday-Sunday 12pm - 6pm. The box office is open on show days until 1/2 hour after the main act starts.

The Box Office can be reached at 219-473-6060.

The Box Office is located on the second floor of the casino across from the Village Buffet.

Types of Payment Accepted:

Visa, Mastercard, Discover, American Express, Cash

Will Call:

Will Call tickets can be picked up 6 hours prior to show time at the Box Office, but no earlier 9am. Customers must present the actual credit card, a picture ID and the confirmation number.

Accessible Seating:

Our facilities are 100% ADA compliant. For more information or to inquire about purchasing wheelchair accessible seating, please call the box office

General Rules:

The Venue at Horseshoe Casino is a 21 years old and older facility and is located on the second floor of the Horseshoe Casino only 20 minutes from downtown Chicago. Photo ID's are required to enter the facilities. Cameras and recording devices are never allowed at concerts unless otherwise notified. Outside food or beverages of any kind are not permitted inside the building. Guests wearing obscene or indecent clothing are not allowed in The Venue. Guests using foul or abusive language or gestures will be escorted from the venue. Laser pens and pointers are not permitted. Policies subject to change depending on the nature of the event.

Children Rules:

No children, The Venue is exclusively a 21 and over facility, ID required.