Service Hours: The box office is located near the Home Plate Gate at Sutter Health Park. Ticket windows will be open the following hours: Non Gameday Mon thru Fri: 10am till 2pm Sat & Sun: Closed Gameday Night Game: 2pm till End of game Day Game : 10am till End of game

What payment types are accepted?

Visa, Mastercard, American Express, Discover, and Cash. Photo ID matching the name on the credit card is required for credit card purchases.

What are the will call rules?

Guests may pick up "Will Call" tickets at the Sutter Health Park Ticket Office located at the Home Plate Entrance to Sutter Health Park. Photo ID is required of anyone picking up tickets at Will Call, and tickets will only be released to the individual named on the envelope. Will call orders may be picked up during ticket office operating hours any time after the order has been processed. Some special ticket offers may be will call only. This is likely because there are certain items included in your package which cannot be sent electronically. If will call is the only method of delivery available when you purchase tickets, please do not try to receive the tickets any other way.

What are the parking options at Sutter Health Park?

Green/VIP Lot is Pass only All remaining lots are $12 (debit/credit card payment only- NO cash!)

Is there accessible seating?

Sutter Health Park meets all structural and service requirements as stipulated by the Americans with Disabilities Act. The following services are available to accommodate the needs of our accessible guests: Assistive Listening Devices (ALD) A limited number of Assistive Listening Devices (ALD) are available for guests with hearing impairments. They may be checked out, free of charge, from the Guest Services Office located on the Concourse at Section 112. Guests will be required to leave either their driver's license or major credit card as a deposit. Drop-Off There is a drop-off zone located on the corner of Ballpark Drive and Riske Lane at the entrance to Parking Lot A where guests may drop off and pick up their passengers. Accessible Parking A limited number of on-site accessible parking is available on a first-come, first-served basis in Lot A. Also, you can catch a shuttle back to the drop-off zone in front of the stadium from any lot. A wheelchair accessible van is also available, which can transport guests in wheelchairs back to the drop-off zone. If you have questions about our accessible parking, please call the Guest Services Department at (916) 376-4700. Accessible Seating Wheelchair and companion seating is offered on every level and in all price categories of the stadium. Every seating section is wheelchair accessible and electric outlets are provided at many of the wheelchair seating areas for use in charging power wheelchairs and electronic communication devices. Elevator An elevator is located on the Concourse Level of the stadium at Section 112 for wheelchair access to the Field Level and Suite Level of the stadium. Escorts Escorts are available for accessible guests or anyone who may need assistance entering and exiting the stadium. Our escorts will meet a guest at the drop-off area and assist the guest into the stadium and to their seat. The escort will then meet the guest at the end of the event and assist them back to the drop-off area. Guests may request escort assistance the night of the event. The escorts are stationed at the drop-off zone located on the corner of Ballpark Drive and Riske Lane at the entrance to Parking Lot A. Shuttle Service No shuttle service is available during Raley Field concerts.

What are the general rules of Sutter Health Park?

In the interest of guest safety and enjoyment, Sutter Health Park Management reserves the right to prevent certain items from being brought into Sutter Health Park. The following includes, but is not limited to, items that are not allowed into Sutter Health Park: 1. Alcohol beverages or illegal drugs 2. Non-alcohol beer 3. Food items 4. Glass bottles or cans 5. Ice chests or hard-sided coolers 6. Camera tri-pods 7. Sticks or clubs (including signs attached to sticks) 8. Fireworks 9. Bullhorns or other noisemakers 10. Confetti 11. Animals (except certified services dogs) 12. Beach balls or other inflatables 13. Bicycles 14. Skateboards or roller blades 15. Squirt guns or super soakers 16. Laser pointers 17. Weapons of any kind PERMITTED ITEMS: 1. Folding lawn or beach style chairs for guests holding a ticket in the grass lawn seating area 2. Baby formula, bottles and baby food 3. Medication or other special needs 4. Unopened, soft-sided containers of drinks such as small milk cartons, bottled water, juice boxes or pouches 5. Cloth bags, soft packs, backpacks and baby bags (subject to search, must fit under seat) 6. Still and video cameras (see "camera and video equipment") 7. Binoculars 8. Seat cushions 9. Umbrellas (subject to size restrictions) 10. Baseball bats for the purpose of autographs (should be stored underneath the seats once the game begins) 11. Brooms 12. Fold-up strollers (should be stored under your seat; larger strollers may be claim checked at the Guest Services office).

Are children allowed?

Age Restrictions Children under two years of age do not need a ticket for entry into Sutter Health Park. However, they must sit on the lap of an accompanying adult. Children two years of age and older must have a ticket to the game or event. Booster Seats Booster seats are available for our smaller ticketed guests and provide convenient seating for those little bodies needing a lift! The booster buddy is specially designed for stadium seating and is equipped with a recessed cup and candy holder. The booster seats may be checked out, free of charge, from the Guest Services Office located on the Concourse Level at Section 112. Guests will be required to leave either their driver's license or major credit card as a deposit.