Citadel Theatre Tickets
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What are the box office phone numbers?
General Info Line: 780.425.1820 or Toll Free: 1.888.425.1820
When is the box office open?
Regular Hours: Monday to Friday: 9:30 am to 5:30 pm Saturday to Sunday: 12:00 pm to 6:00 pm Performance Hours: Monday to Friday: 9:30 am to 8:30 pm Saturday to Sunday: 12:00 pm to 8:00 pm
What payment types are accepted?
Visa, MasterCard, American Express or Interac (Debit).
What are the will call rules?
Box Office Location: Located on the main floor by the south doors. Note: Please arrive at box office early if picking up tickets. Customers must present the actual credit card used to place the order and photo ID.
What are the parking options at Citadel Theatre?
The underground parking lot can be accessed by the 101A Ave street level entrance.
Is there accessible seating?
Accessible Seating: The Citadel theatre is wheelchair accessible. Wheelchair seats are booked at regular price. Shoctor Theatre: Seats are located in row B, in seats 1, 2, 30 and 31. Maclab Theatre: Seats are located at top of the theatre in row M. Rice Theatre: Seats are located on main floor. Zeidler Hall: Seats are located in back of theatre. Wheelchair seats may be purchased through Charge-by-Phone or at any Ticket Centre. Hearing Devices: There is special hearing equipment available for the hearing impaired. Ear phones can be rented at the coat check.
Are children allowed?
Everyone requires a ticket including babes in arms.