Arts Centre Melbourne, Hamer Hall Tickets

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What are the box office phone numbers?

Please contact Ticketmaster on 1300 136 166 for bookings. Group bookings for events at the Arts Centre should in the first instance be directed the Ticketmaster Groups Department on 1300 002 787. The availability of Group Bookings for any event will be entirely at the discretion of the promoter.

When is the box office open?

A box office is located on Level 5 of the Theatres Building (under the spire) and is open Monday to Saturday 9am to 9pm and 10am to 5pm on Sundays and Public Holidays. Hours are subject to change due to performance times. The Hamer Hall box office is open one hour prior to show performances.

What are the parking options at Arts Centre Melbourne, Hamer Hall?

The Arts Centres undercover car park is open 24 hours a day 7 days a week. The car park entrance is located at the corner of Sturt and Kavanagh St Southbank (behind the Arts Centre). Valet parking is available and must be made 24 hrs in advance. Car parking for people with disabilities is also available on a first come, first serve basis. Please see the Information for People with Disabilities for further information. For further information on car parking call (03) 9281 8012. Alternative Car Parking The Australian Ballet car park is located across the road from the Arts Centre. The entrance is located on Kavanagh St Southbank. A large car park also operates at Melbourne and Olympic Parks on Swan St Melbourne. **Patrons are advised that the car park fills up early when all venues are operating.

Is there accessible seating?

A TTY phone system operates to allow direct access to the Arts Centre by phone for people with hearing disabilities. The dedicated number for this service is (03) 9281 8441. A hearing system is available in all Arts Centre venues except BlackBox and ANZ Pavilion. The system utilises a FM signal, providing coverage to all seats in the venues via headphones or neckloops, and is available from the venue ushers. There are spaces available for people with disabilities in all of our venues and can be booked in person at the Arts Centre Box Office, any Ticketmaster7 Ticket Centre or by phone (credit card only) on 1300 136 166. Patrons may seek assistance into the auditorium from any of the front of house staff either at the St Kilda Road Level Concierge Desk in The Theatres Building or in the theatre foyer. There is a small number of wheelchairs available for in-house use (ie from carpark to seats) but these must be booked by calling the Concierge on (03) 9281 8298. Car parking is available for people with disabilities in the Arts centre car park on a first come, first serve basis. There is also a very limited number of disabled parking at the rear of the Hamer Hall, but these must be reserved in advance by ringing (03) 9281 8248. Lift access is available to all levels however, there are steps into and inside the auditorium at circle and balcony levels. The only entrance doors in the stalls are behind X row. There are no steps inside the stalls level. The only entrance doors in the circle are at either end of J row. There are steps throughout the circle so the closer to J or H row, the fewer steps there are to negotiate. The other doors in the circle are exit stairwells only. There are stairs to negotiate to access the choir or boxes.

Are children allowed?

The Centre regularly has performances specifically for children, particularly during the school holidays. Children aged one year and under can attend a designated childrens performance free, provided they do not occupy their own seat. The child can sit on the lap of their parent or guardian. Please contact us to check if the event is designated childrens event. If children, including babies, are attending any other paid performance at the Centre, they must hold a ticket for that performance. If you would like assistance with feeding and changing facilities, please see a theatre attendant.