I recently visited Los Angeles from Ibiza (Spain) for a special occasion with my fiancé and thought this event that I found almost by accident would be a great surprise for her (especially when Maroon 5 and Pharell were involved)
I really did not expect I was paying for just being part of the crowd of a TV show, but this is really what it was. This is normally free everywhere in the world!! And this was in a fairly uncomfortable sit, as I am 6'4" and fit, so nothing out of this world. But I could barely fit. Furthermore, I was expecting we would sit way closer following the deceptive map or sitting ‘point of view’ available prior to the purchase, however we were very far and had huge cranes and cameras in the way to the stage, hence we missed much of the few performances.
We also did notice that so many people entered for free and a lot of them were directed to take the best sits that were left in the front rows.
It just wasn't at all what we expected, we were there for over 4 hours, and we just heard a few boring Christmas songs, not even a decent hit, the stars weren't friendly nor cared about the paying audience...
I am just extremely disappointed and did ruin what was supposed to be one of our highlights of this sough after vacation.
I really think you should consider a full reimbursement after my reasonable review.