Please see below for more information regarding the impact of COVID-19 on Event Ticket Insurance for rescheduled or canceled events.

Ticketmaster Ticket Insurance

Your Options for Rescheduled and Canceled Events

Your Options for Rescheduled and Canceled Events

Still Planning on Attending?

If your event has been rescheduled and you are planning to attend on the rescheduled date, you can update your plan to protect the new date within 770 days of your original purchase.

To update your insurance plan, please visit the online management tool.

Ticketmaster Ticket Insurance

Can't Make the Event?

If your event has been canceled or if you cannot make the rescheduled event date, you can cancel your plan for a full refund of the plan's cost.

Please call Allianz Global Assistance at (800) 424-2296 to cancel your plan.

About Event Ticket Insurance

How it Works

With Event Ticket Insurance, if you can't attend an event for a number of reasons like covered illness, airline delays, traffic accidents and more — you'll get 100% of the ticket price returned to you.

What it Covers

Coverage includes the ticket price, taxes, convenience fees and shipping charges along with other eligible event-related items that have been added to your order, such as parking. Event Ticket Insurance also includes access to the Allianz Global Assistance 24-hour assistance hotline. A staff of multilingual problem solvers is available to help you with medical, legal or travel-related emergencies.

How to Buy

Simply select "Yes" during checkout. Please note you'll pay an additional plan charge and will be billed separately by Allianz Global Assistance.

Terms, conditions, and exclusions apply. Insurance benefits are underwritten by Jefferson Insurance Company (NY, Administrative Office: 9950 Mayland Drive, Richmond, VA 23233), rated "A+" (Superior) by A.M. Best Co., under Jefferson Form No. 105 series. Plan(s) only available to U.S. residents and may not be available in all jurisdictions. AGA Service Company is the licensed producer and administrator of this plan and an affiliate of Jefferson Insurance Company. The insured shall not receive any special benefit or advantage due to the affiliation between AGA Service Company and Jefferson Insurance Company. Plans include insurance benefits and assistance services. Non-Insurance benefits / products are provided and serviced by AGA Service Company. Any Non-Insurance Assistance services purchased are provided through AGA Service Company. Except as expressly provided under your plan, you are responsible for charges you incur from third parties. Contact AGA Service Company at 800-284-8300 or 9950 Mayland Drive, Richmond, VA 23233 or