Monday - Friday 9:00am-4:30pm The box office is located at the Arena (Girod Street) ground level
What payment types are accepted?
The Box Office accepts Cash, Visa, Mastercard and American Express.This may vary on some events.
What are the will call rules?
Location: Box Office (Girod Street) Ground Level How Soon: 2 hours prior to showtime. New Orleans Pelicans: 90 mins prior to tip-off. The customer must present actual credit card, picture ID, and confirmation number.
What are the parking options at Smoothie King Center?
Parking is available in the Superdome and nearby parking garages. Charges vary. Superdome Parking Info: (504) 587-3805
Is there accessible seating?
Click Accessible link to request.
What are the general rules of Smoothie King Center?
Items not allowed: NO Video cameras or Audio recorders; NO Weapons; NO Outside food, cans, or bottles; NO iPads Smoking Policy: Smoking is ONLY allowed on the North and East smoking balcony NO SMOKING is allowed in the seating areas !! Lost/Stolen Tickets: There is NO replacement for LOST tickets. Stolen ticket replacement requests MUST be accompanied by a police report
Are children allowed?
There is no age limit for events at the Arena. Children UNDER 2 years old are admitted free without occupying a seat. This may vary on some events.
The map below does not reflect availability. Seating charts reflect the general layout for the venue at this time. For some events, the layout and specific seat locations may vary without notice.
