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What are the box office phone numbers?
1-800-PAYSBIG, ext 7922 or (414) 847-7922
When is the box office open?
Walk-up sales: Monday-Saturday 12:00 noon-7:00pm Hours subject to change without notification Doors open: 1 hour prior to show. closed Sundays (unless there is an event scheduled) then box office will open 3 hours prior to event time.
What payment types are accepted?
Visa, MasterCard, Discover, Casino Voucher, Casino Point Redemption & Cash
What are the will call rules?
Tickets may be picked up 3 hours prior to show time. Guest must present actual credit card used to purchase tickets and a valid photo ID.
What are the parking options at Potawatomi Hotel & Casino/Northern Lights Theater/Event Center?
Valet parking is available for a nominal fee. Free parking is available in Potawatomi parking lots and structure.
Is there accessible seating?
The Northern Lights Theater has infrared assisted listening devices available at the Box Office. Handicap accessible seating is available through the Box Office (414) 847-7922 and Ticketmaster.
What are the general rules of Potawatomi Hotel & Casino/Northern Lights Theater/Event Center?
Smoking is not allowed in either the theater or theater lobby. No cameras, recording devices, carry-ins, or pagers allowed.
Are children allowed?
All events are for ages 21+. Please contact the box office for details 1-800-PAYSBIG, ext 7922 or (414) 847-7922.